Quality Assurance Manager

Duties And Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Cookordination and management of internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, such as standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.
• Perform internal audits.

  Qualifications

  • A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required.
  • A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
  • Experience managing audits and implementing corrective actions is preferred.

    Skills & Competencies

    • Strong knowledge of quality assurance principles, practices, and methodologies.
    • Excellent analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Strong organizational and project management skills.
    • Knowledge of regulatory requirements and industry standards related to transportation and logistics.

      Preferred Qualifications

      • Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
      • Experience with ISO 9001 or other quality management systems.
      • Experience with Lean Six Sigma methodologies.

        Pay

        Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. The expected base pay range is $105,000.00 – $115,000.00.

        Benefits

        Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

        Equal Employment Opportunity

        DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.