Quality Assurance Manager (83954)

Responsibilities

• Ensure compliance with AS9100 and Aerospace Industry regulatory requirements.
• Cook up and manage the internal audit system and conduct internal/process audits.
• Ensure compliance with internal procedures, regulatory requirements, and customer specifications.
• Interface with customers and suppliers as necessary to resolve any product quality matters.
• Actively monitor and respond to customer complaints and corrective action requests per GOS 8.5.2-1 and GOS 8.5.2-2.
• Lead and proactively participate in corrective action and problem-solving activities, including root cause analysis.
• Communicate significant issues or developments during quality audit activities and, through analysis, provide plans and recommendations for resolution.
• Review, update, implement, and establish standards to controlled documents (GOS, other internal documents).
• Ensure robust application of the Quality Management System (QMS) by supporting the management review process with analytical and statistical perspectives of the operation.
• Track, monitor and assess KPIs for the business to support the management review process and provide recommendations and support to management when performance is not meeting expectations.
• Provide continuous improvement through techniques and methodologies including Six-Sigma and Kaizen to improve process and product quality.
• Create inspection plans defining the appropriate means for validating requirements as required to support the manufacturing of new products or product modifications.
• Supervise, hire, train and appraise performance for Quality Assurance personnel, both exempt and Non-Exempt.

Qualifications

• STEM Bachelor’s degree, Master’s degree preferred.
• Minimum of 5 years of experience in a quality role in the Aerospace industry.
• Minimum of 3 years of experience as a supervisor or manager.
• Certified Quality Auditor (CQA) or AS9100 internal auditing experience preferred.
• Lean Six Sigma Black Belt certification preferred.
• Experience with AS9100 and participation in certification audits.
• Extensive practical knowledge in root cause analysis, FMEA, statistical process control and other data analysis methodologies.
• Experience in lean manufacturing and continuous improvement.
• Excellent communication skills (written and verbal).
• Good project management skills.
• Advanced level of proficiency with Microsoft Excel, Word and Powerpoint.
• Understanding of basic GD&T (Geometric Dimensioning and Tolerancing).
• Ability to read and understand customer specifications and drawings, process standards, ANSI procedures and standards.
• Must be able to lift, push and pull a minimum of 50 lbs.