Quality Assurance Lead - Watertown, WI

Location: Watertown, WI
Shift/Work Schedule: 5:30am-2:00pm, Monday-Friday
Pay Range: $26.60/hr

About the Role

Join the team that produces some of the most recognized and loved beverage brands in the country, including Pepsi-Cola, Mountain Dew, Lipton Iced Tea, Aquafina, Vita Ice, Klarbrunn, and Bubbl'r. Employees receive a discount on company products.

Benefits

• Generous Paid Time Off
• Comprehensive Medical, Dental & Vision Coverage
• Flexible Spending Accounts
• Critical Illness & Accident Coverage
• Life Insurance
• Short & Long-Term Disability
• 401(K) with Profit Sharing
• Parental Leave
• Tuition Reimbursement
• Paid Holidays

Responsibilities

• Inspect, test, and troubleshoot complex product quality issues.
• Coordinate and assign daily work to QA staff with minimal supervision, ensuring clarity on priorities and procedures.
• Monitor, evaluate, and support employee performance; assist with training and development of Technical Services staff.
• Provide strong leadership and ensure effective utilization of personnel across tasks including cleaning, rework, and facility improvement projects.
• Document quality issues, solutions, and procedures accurately; complete all required reports and communicate critical information across shifts.
• Maintain laboratory equipment and ensure chemical inventories are current; order supplies as needed.
• Support the QA Supervisor with system evaluations, planning, and personnel-related initiatives, including recommending process improvements.
• Inspect and test water treatment systems and monitor wastewater treatment processes.
• Ensure a clean, organized, and safe work environment in compliance with GMP, HACCP, sanitation, and food safety standards.
• Report unsafe conditions, practices, or personnel issues promptly to leadership.
• Communicate effectively with managers and supervisors across all plant areas.
• Perform duties of technicians and blenders when needed.

Requirements

• Strong understanding of quality assurance processes, testing, and troubleshooting.
• Proven leadership skills with the ability to coach and support a team.
• Excellent attention to detail and documentation skills.
• Commitment to safety, food safety, and regulatory compliance.
• Ability to work collaboratively and adapt to changing priorities.
• Must be authorized to work in the United States on a permanent basis (the company will not sponsor employment visas).
• Must be able to read, write, speak, and comprehend English at a level necessary to perform the essential duties of the position.