Quality Assurance Lead

At Nature's Bakery, we're creating snacks that are both good and good for you. As part of the Mars family of companies, we combine the values of our brand with the strength and resources of a global leader. Join us and help shape the future of better-for-you snacking.

About the role

Maintains and improves our product quality standards. Oversees the quality control process, conducts inspections, performs tests, and ensures that our baked goods meet the highest levels of safety, taste, and consistency. Controls and investigates non-conforming products and product-related incidents. Collaborates with cross-functional teams, including production, research and development, and quality assurance, to implement quality improvement initiatives and resolve any quality-related issues that may arise.

Schedule

3rd shift: 8:00 PM – 4:30 AM, Monday–Friday, with overtime as needed.

Responsibilities

• Lead the quality control efforts for our bakery production line, ensuring that all products meet the established quality standards and comply with food safety regulations.
• Conduct routine inspections and tests on incoming raw materials, intermediate products, and finished goods to ensure compliance with specifications and quality parameters.
• Monitor and enforce proper sanitation and hygiene practices within the production area to maintain a clean and safe work environment.
• Analyze and interpret quality data, identifying trends, patterns, and potential areas for improvement; generate reports and communicate findings to relevant stakeholders.
• Collaborate with the production team to develop and implement quality control procedures and work instructions, ensuring they are followed consistently.
• Provide guidance and training to production line staff on quality standards, procedures, and best practices.
• Investigate customer complaints or internal quality incidents, identify root causes, and implement corrective and preventive actions.
• Stay up to date with industry trends, regulatory changes, and best practices in quality control and food safety; make recommendations for continuous improvement.
• Work closely with the Quality Assurance team to maintain and improve the effectiveness of the overall quality management system.
• Maintain accurate documentation of quality control activities, including inspection reports, test results, and non-conformities; ensure compliance with record-keeping requirements.

Benefits

Full-time employees receive:

• Medical, dental, and vision insurance
• 401(k) plan with a company match that vests on day 1 of eligibility
• Paid vacation and paid time off
• 11 paid holidays
• Paid short-term disability and life insurance
• Banfield Pet Insurance discount
• Wellness benefits and discounts
• Employee Assistance Program

Pay

The base pay range for this position is USD 33.23 – USD 45.69 per hour. The total compensation package includes variable pay, medical and dental benefits, 401(k) participation, and paid time off. Base pay may vary based on job-related knowledge, skills, and experience.