Quality Assurance Lead

Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.

About the role

An entry-level leadership role within the Lyons Magnus Quality Assurance Department, requiring an in-depth understanding of Lyons’ product/process quality and food safety systems. The successful candidate must work in a fast-paced and dynamic manufacturing environment, advocate quality and food safety guidelines, and communicate any product or process deviations to leadership. The Lead promotes Lyons’ vision and mission statements.

Responsibilities

• Perform batch adjustments for all processing lines, including processing line checks and verifications such as brix, viscosity, pH, T.A, and other analytical analyses as required by customers or formulas.
• Review all Quality and Food Safety checks in Red Zone for completeness and final sign-off; resolve deviations within 72 hours or document follow-up actions.
• Ensure process control checklists (e.g., in-process data sheets, packaging checklists) are completed by all operators and records are effectively stored.
• Support sanitation activities by verifying the master sanitation schedule as needed.
• Investigate deviations from operating parameters with production and technician staff to determine root causes.
• Coordinate with QA Leadership to create training materials, including SOPs, VWIs, and OPLs, for successful policy implementation and adherence.
• Document all standards per Document Control policies.
• Assist in the ongoing development of employee skills, competency matrices, and individual development plans.
• Ensure all laboratory equipment and measuring devices are calibrated, verified, and functioning as designed; troubleshoot or escalate repairs as needed.
• Manage the customer and company retention samples program.
• Review and communicate label change announcements, new product announcements, and trials to Quality Technicians.
• Perform additional duties as assigned by Quality Assurance Leadership.
• Escalate and communicate department, plant, and company safety initiatives.

Requirements

• High school diploma or equivalent.

Skills

• Proficiency in Microsoft Word, Excel, Access, PowerPoint, MS Dynamics, RedZone, and Tableau software.
• Exceptional organizational, planning, and time management skills.
• Strong verbal and written communication skills.
• Comprehensive understanding of Lyons’ manufacturing capabilities, food safety, and quality plans.
• Problem-solving and critical thinking skills.

Preferred Qualifications

• Experience in a manufacturing environment.
• Strong attention to detail.
• Comprehensive understanding of manufacturing core competencies.
• Effective communication skills for collaboration with team members.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Long-term disability
• Section 125 plan
• 401(k) plan

Pay

$23.00 - $27.00 per hour + shift differential

Schedule

• Monday - Friday, 2:00 PM - 12:00 AM
• Occasional Saturdays
• Must be willing to work overtime and weekends

Location: Westlake, OH

Work Environment: Quality Assurance Laboratory