Quality Assurance Lead

About the role

Responsible for ensuring customer satisfaction through adherence to quality and food safety standards, upholding state, federal, and local regulations, and meeting customer expectations. Provides leadership in developing quality staff to align with customer and business initiatives.

Responsibilities

• Perform environmental plant swabbing.
• Monitor oven time and temperatures.
• Inspect incoming pre-printed packaging, including verification of all shipments of food contact packaging.
• Perform belt, glass, and brittle plastic inspections.
• Work closely with the Executive Director of Quality & Technical Research, Quality Assurance Manager, and Supplier Quality Manager to optimize plant output.
• Leadership development and succession planning within the department using performance and annual reviews.
• Establish and monitor overall plant performance for quality standards.
• Oversee QA Tech scheduling, collaborating with supervisors and leads on all shifts to ensure proper coverage.
• Perform QA equipment calibrations based on procedure manuals.
• Train new QA employees and provide ongoing training for current employees.
• Perform testing of finished product and equipment.
• Conduct security checks across all three buildings.
• Fulfill other reasonable work requests from supervisors and managers.
• Perform micro-sample collection as needed to ensure daily samples are collected for microanalysis in a sanitary manner and meet customer requirements.