Quality Assurance Lead - 2nd Shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead daily quality assurance activities on the production floor, ensuring adherence to food safety, quality, and regulatory standards.
• Perform and oversee routine quality testing to verify that all products meet established specifications.
• Provide guidance and support to QA Technicians, helping prioritize tasks and ensure completion of daily quality checks and documentation.
• Review, approve, and maintain quality records to ensure compliance with internal standards, customer requirements, and regulatory certifications.
• Ensure quality documentation is organized and digitized for efficient retrieval and audit readiness.
• Identify quality deviations and lead initial investigations, implementing real-time corrective actions to protect product integrity.
• Escalate complex or recurring quality issues to the Quality Management team and assist in root cause analysis and long-term corrective actions.
• Manage and verify the disposition of raw materials and finished goods (Hold/Release/Quarantine) in the electronic Warehouse Management System (WMS).
• Conduct training for production and operational teams on food safety, cGMP, and quality compliance requirements.
• Support the development, revision, and implementation of Standard Operating Procedures (SOPs) and ensure production teams are properly trained.
• Conduct internal audits aligned with production and sanitation schedules to verify compliance with established programs.
• Champion and reinforce Good Manufacturing Practices (GMPs) throughout the facility, promoting a culture of food safety and quality.
• Serve as a point of contact for quality-related questions during production shifts.
• Register service requests and coordinate timely resolution of operational quality concerns.
• Communicate emerging quality risks or trends to the Quality Management team and collaborate with cross-functional teams to resolve issues.
• Support continuous improvement initiatives related to quality systems, food safety, and operational efficiency.
• Demonstrate agility and effectiveness in a fast-paced manufacturing environment.
• Embrace and embody Jackson’s core values in everyday actions and decision-making.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: High school diploma or general education degree (GED). One to three years experience and/or training in Quality Control or Quality Assurance within a food/beverage or dietary supplements industry.