Quality Assurance & Improvement Project Manager - Professional Practices

About the role

The QAIP function is part of Corporate Audit Services (CAS) at U.S. Bank. It provides independent assessment of audit quality, conformance with the IIA Global Internal Audit Standards, CAS methodology, and applicable regulatory requirements. The role involves leading quality assurance reviews, self-assessments, and continuous improvement initiatives.

Responsibilities

• Lead and execute quality assurance reviews, including in-flight reviews, post-engagement reviews, targeted reviews, thematic reviews, and horizontal assessments.
• Evaluate audit engagements for conformance with CAS Policy, Policy Guidance, Procedures, audit methodology, regulatory expectations, and the IIA Global Internal Audit Standards.
• Assess evidence of professional skepticism, auditor judgment, and credible challenge during audit engagements.
• Complete self-assessments of conformance with professional standards, regulatory requirements, and internal audit governance expectations.
• Maintain and enhance QAIP methodologies, templates, tools, checklists, and guidance documents.
• Support strategic QAIP initiatives, automation efforts, quality analytics, and reporting enhancements.
• Perform special projects and other duties as assigned.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically more than 8 years of experience in Internal Audit, Risk Management, Compliance, Regulatory, Financial Services, or related fields.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Certified Internal Auditor (CIA), CPA, CISA, CRCM, or other relevant professional certification.
• Expert knowledge of the IIA Global Internal Audit Standards and internal audit quality assessment methodologies.
• Strong understanding of regulatory expectations applicable to Internal Audit within large financial institutions.
• Experience performing quality assurance reviews, methodology reviews, self-assessments, external assessments, or regulatory reviews.
• Experience assessing audit issue quality, remediation effectiveness, and root cause analysis.
• Experience with quality metrics, data analytics, dashboard reporting, and continuous monitoring techniques.
• Relevant experience in financial services businesses, including Credit Risk, Regulatory Compliance, Operations, Treasury, Payments, Consumer Banking, Commercial Banking, Wealth Management, Model Risk, or Technology.
• Demonstrated ability to influence stakeholders and provide credible challenge while maintaining strong business relationships.
• Proven ability to adapt to changing priorities and regulatory expectations.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law