Quality Assurance Engineer - Web and Ecommerce

Position Summary

The Web Quality (QA) Engineer will play a key role on the Web Development team and within IT/OT. This position is responsible for supporting the ongoing development of Banner’s public-facing website and multiple ecommerce experiences, contributing to the success of marketing & sales initiatives and the company as a whole. The Web Quality (QA) Engineer works closely with developers across multiple IT/OT teams and with company stakeholders to ensure the web development team delivers functional, reliable work that meets business, customer, and compliance needs.

What You’ll Be Doing

• Ensuring the reliability and functionality of websites and web applications used in Banner's sales distribution channels, including the public-facing bannerengineering.com website and ecommerce experiences (B2C, B2B)
• Developing, maintaining, and executing functional test plans that analyze websites and applications across supported browsers and devices
• Authoring acceptance criteria and test cases
• Renewing bug reports and work requests into actionable development tickets
• Developing, maintaining, and executing regression test plans for projects and as part of regular release cycle
• Facilitating business acceptance and solution validation through UAT
• Creating and maintaining user-facing and internal documentation
• Acting as a first responder for customer-facing and internal support issues reported by technical and business end-users
• Developing subject matter expertise for supported software platforms, including Adobe Experience Manager CMS and Spryker ecommerce platform
• Actively participating in Scrum events (planning, standups, retrospectives) and web development team initiatives
• Acquiring and maintaining knowledge of Banner’s business practices, products, and customers
• Establishing and maintaining effective working relationships with coworkers and management
• Other duties as assigned

Pay And Benefits

• Base Pay Range: $74,470 - $105,064
• 401(k) with match
• Student Loan 401(k) match program
• MEDICAL, DENTAL, AND VISION INSURANCE PLANS
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Eligibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance
• Tuition Reimbursement

What You Bring To The Table

• Bachelor’s degree in computer science, business, or related field. Candidates with significant relevant experience may be considered in lieu of a degree
• 2-5 years' experience as a QA engineer or related position, specifically focused on website and web applications testing
• Experience with core web technologies including HTML, CSS, and JavaScript
• Preferred: Experience with Scrum and Agile, Experience with Jira or other ticketing system, Experience with test automation, Experience with at least one programming language (e.g., Python, Node, etc.), Experience working with databases and SQL, Experience working with Adobe Experience Manager (version 6.5+) or another enterprise CMS, Experience working with ecommerce systems (B2B, B2C), including customer-facing experiences and multiple storefronts
• Strong planning, organizational, and problem-solving skills
• Manufacturing industry experience

Supervisory Responsibilities

This position has no direct supervisory responsibilities

Physical Demands

• Sit for up to 8 hours per day
• Continuous movement, walking, or standing
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment
• Communicate with others frequently

Working Environment

• Corporate office environment – indoor and climate-controlled
• Frequent interaction with internal departments, cross-functional teams, and external partners, as well as employees across all levels of the organization