Quality Assurance Engineer (Contractor) - Palo Alto

About the role

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 2,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

Benefits

• Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
• Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
• Define the next-gen paradigm for human-AI interaction.
• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
• Work with passionate teammates who value innovation, collaboration, and customer success.
• Grow your career in a culture that champions continuous learning and fast career development.
• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

Responsibilities

• Perform manual testing of new features and releases across the Plaud Teams, Pricing flow, and Growth projects
• Write clear, reproducible bug reports and track resolution with engineering
• Develop working knowledge of core user flows: recording, transcription, subscription management, workspace governance, and billing
• Contribute to test plans and regression suites ahead of releases
• Partner with PMs and engineers to define acceptance criteria before features ship
• Validate bug fixes and conduct regression testing

Qualifications

• 3+ years of QA experience with a strong manual testing focus
• Ability to write clear, detailed bug reports and test cases
• Experience testing web and mobile (iOS/Android) applications
• Experience testing SaaS or subscription-based products preferred
• Familiarity with tools such as JIRA, Linear, or similar issue trackers
• Able to ramp up quickly and work independently with minimal onboarding

Pay

$40-50/hr