Quality Assurance Engineer

ESSENTIAL FUNCTIONS

• Develops and executes test plans, test cases, and test scripts for custom-developed applications, integrations, and system enhancements.
• Performs functional, regression, integration, and compatibility testing across web, desktop, and mobile platforms to confirm that custom applications perform reliably across supported browsers, operating systems, and devices.
• Designs, builds, and maintains automated test scripts and testing frameworks to improve testing efficiency, coverage, and repeatability.
• Identifies, documents, and tracks software defects using Azure DevOps; works closely with developers to reproduce, troubleshoot, and verify the resolution of issues.
• Reviews business and technical requirements to develop test strategies that validate application functionality against defined specifications.
• Participates in the software development lifecycle, providing quality assurance input during requirements, design, development, and deployment phases.
• Conducts compatibility testing for new releases of firm applications, third-party software, and system upgrades to identify potential conflicts prior to deployment.
• Maintains detailed documentation of test results, defect logs, and testing metrics; communicates testing status and risk to the Application Development team and other stakeholders.
• Collaborates with developers, business analysts, and end users to understand application functionality and ensure quality standards are met prior to release.
• Evaluates and recommends improvements to testing tools, processes, and methodologies, and stays current on quality assurance best practices and industry trends.
• Takes on additional tasks as assigned.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Systems, and a minimum of six (6+) years of relevant work experience in software quality assurance/testing, or equivalent combination of education and work experience.
• Minimum of two (2+) years of experience writing and maintaining automated test scripts using tools/frameworks such as Selenium, Playwright, Cypress, or similar.
• Experience performing compatibility testing across multiple browsers, operating systems, and devices, as well as manual and regression testing of custom applications.
• Familiarity with Azure DevOps or similar defect-tracking and test management tools, and a working knowledge of the software development lifecycle (SDLC) and QA methodologies.
• Highly proficient in MS Outlook, Word, and Excel as well as basic computer and database management skills.
• Exceptional oral and written communication skills and the ability to effectively communicate work flow and project updates.
• Strong time management, prioritization, problem-solving, and organizational skills and the ability to work effectively in a high pressure environment.
• Strong interpersonal skills and ability to work effectively with different levels of constituencies.
• Flexibility and capacity to respond calmly, efficiently, and effectively in stressful situations.
• Punctual and reliable and able to meet set deadlines and work effectively under pressure.
• Able to maintain confidentiality of matters and other firm business information.