Quality Assurance Engineer

About the role

Victaulic is a global leader in mechanical pipe joining innovations with 13 manufacturing facilities and 28 branches worldwide. The company has 4,400 employees who speak 43 languages and works in over 140 countries across various industries.

Responsibilities

• Evaluate customer complaints to determine preliminary root cause and direct corrective actions as appropriate.
• Provide formal written evaluations summarizing findings for customers.
• Support Victaulic’s New Product Development (NPD) teams from ideation to launch.
• Ensure Quality related elements of the NPD process such as Past Performance Analysis, FMEAs, and first part approvals.
• Work together with Manufacturing QA to identify emerging trends and initiate containment actions.
• Support Green Belt / Black Belt type projects to drive reduction in the Cost of Poor Quality (COPQ).
• Create and implement updates to Victaulic specifications, procedures, and processes.
• Support development and implementation of new technology systems supporting quality processes.
• Initiate product / process reviews related to warranty claims / customer complaints.
• Other initiatives and projects as directed by Global Quality Assurance leadership.

Qualifications

• BS in Engineering required. Mechanical or Industrial Engineering are preferred disciplines.
• 5+ years of experience (or equivalent) in a Quality Engineering role with demonstrated success in problem solving, proactively identifying opportunities for improvement, and implanting effective solutions.
• AQSC Certified Quality Engineer is highly desirable.
• Six Sigma Green Belt (or equivalent).
• Knowledge of Quality Systems such as ISO:9001 is preferred.
• Must have the ability to quickly learn and understand new concepts.
• Familiarity with statistical techniques/SPC/Graphing. Proficiency in Minitab is preferred.
• Knowledge of Victaulic product line desired.
• Good communication skills, both written and verbal. Able to deliver well organized presentations to a large audience.
• Able to make independent decisions without supervisory assistance.
• Able to travel globally as required.