Quality Assurance Engineer

About the role

The Quality Assurance Engineer I manages and supports daily activities for all quality aspects related to circuit card assembly, cables, and electro-mechanical assembly for specific program(s) or for a specific Customer's contract(s).

Responsibilities

• Manages all aspects of the Quality Assurance requirements of assigned projects including Contract and Requirements Reviews, Quality Planning, Control Plans, First Article Inspection (FAI), Floor Support, Product Release, and Failure Reporting and Corrective Action System (FRACAS).
• Plan, develop, and execute processes to ensure projects operate in accordance with AS9100 Quality Management System (QMS) and Quality Assurance related Standard Operating Procedures (SOPs), customer contractual requirements, Quality Clauses, FARs, and DFARs.
• Write necessary plans, procedures, reports, and presentations to communicate with internal and external customers.
• Evaluate and disposition nonconforming material.
• Responsible for managing Customer Complaints and documenting Root Cause and Corrective Action Reports for assigned projects.
• Perform and document all tasks for First Article Inspection.
• Build and maintain relationships with customer quality representatives.
• Develop and write project-related reports.
• Perform process manufacturing and process audits and participate in process improvement.
• Execute all duties in an ethical and professional manner.
• Perform other tasks and duties as assigned to drive the vision, fulfill the mission, and abide by the values of the organization.

Skills

• Excellent communication skills and organizational abilities.
• Ability to complete a wide range of tasks of moderate complexity using good technical judgement and critical thinking.
• Strong customer service skills and focus required.
• Ability to take initiative, meet deadlines, and work independently and in a team environment.
• Technical drawing knowledge and usage of standard measuring tools (calipers, micrometers, thread gages, etc) is preferred.
• Knowledge of statistics, probability, algebra, or scientific notation.
• Good interpersonal skills with the ability to get along with a diverse workforce and interface with all levels of the organization.
• Commitment to company values.

Qualifications

• Bachelor's Degree in an Engineering field; or 15+ years of Quality Assurance or Quality Control experience in lieu of degree combined with a demonstrated track-record of accomplishments and satisfying customer's requirements.
• 2+ years in an engineering or quality role is preferred.
• Knowledge of basic electrical circuits and manufacturing of harness or electro-mechanical assemblies is preferred.
• Professional Association license or certification (ASQ) preferred.

Work Environment

• Office Environment: Requires physical capability to work in an office environment including sit/stand up to 9 hours a day, lifting 30 lbs, and use basic office tools such as a computer, copier/printer, etc.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule

• 1st Shift; with additional hours as needed to meet demand.
• Occasional off-shift hours may also be required to provide support to operations.
• 9/80 work schedule.
• Occasional travel may be required.

Office located in Lititz, PA.