Quality Assurance Engineer

About the role

Lamplight Farms, home of the TIKI® Brand, is seeking a motivated, hands-on Quality Engineer to play an integral role in driving a culture of continuous improvement and learning. This position will be a critical team member on our New Product Development (NPD) team, supporting Production, Warehousing, and Distribution, and will have the opportunity to make a global impact through interaction with our international team and supply chain.

Responsibilities

• Serve as the quality representative on the New Product Development (NPD) Team to own and manage new product qualifications through the Production Part Approval Process (PPAP).
• Conduct and monitor product and component testing, document procedures, test results, and relevant quality data.
• Lead key risk mitigation activities such as FMEA and Product Integrity Committee reviews.
• Capture and analyze product complaints, customer field data, and reported defects to identify emerging risks, determine root causes, and deploy corrective and preventive actions.
• Lead and support domestic and global quality initiatives, ensuring alignment with internal standards and customer expectations.
• Collaborate with suppliers and global teams to identify and resolve non-conformance issues and monitor preventive and corrective actions through Non-Conformance Reports (NCRs), Deviations, and Corrective Action Preventive Action (CAPA) processes.
• Maintain product documentation, including test methods, inspection plans, and work instructions.
• Track and report on key quality metrics to identify trends and opportunities for process or product improvements that impact overall Cost of Quality.
• Continuously collect and report quality measures to monitor and improve production processes, products, and service performance; maintain records and statistical models.
• Provide quality support to production and warehouse operations, including process troubleshooting and improvement implementation.
• Drive global quality initiatives by coordinating quality projects across domestic and international teams, facilitating effective communication with global teams, suppliers, and technical partners.
• Serve as the gatekeeper of document control processes and records for procedures, test methods, inspection plans, forms, work instructions, and others.
• Perform other duties as deemed necessary to support the business.

Qualifications

• Education: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.
• Experience: Minimum of 2 years of experience in quality engineering, quality improvement, or a related manufacturing environment.
• Certifications: ASQ Certified Quality Engineer (CQE), Six Sigma Green Belt (CSSGB) preferred.

Knowledge, Skills, and Abilities

• Familiarity with APQP, PPAP, FMEA, DOE, Process Mapping, and Root Cause Analysis (e.g., 8D).
• Proficiency in Microsoft Office, statistical analysis tools, and project management systems.
• Experience with ERP systems, preferably SAP.
• Skilled in the use of precision measuring instruments and interpretation of technical drawings.
• Strong technical and non-technical writing abilities.
• Effective verbal and written communication with cross-functional and international teams at all organizational levels.
• Ability to articulate information or ideas in group or one-on-one settings.
• Adaptable, analytical, and detail-oriented with strong time management, organization, and prioritization skills.
• Results-oriented with a sense of urgency and forward-thinking mindset.
• Ability to work independently and in a team environment with moderate to little supervision.
• Ability to maintain regular and predictable attendance.
• Ability to travel domestically and internationally.