Quality Assurance Engineer
Job Summary
The QA Engineer will ensure the quality, reliability, and regulatory compliance of banking applications through comprehensive functional testing, test automation, and defect management practices. This role supports web, API, and data-driven systems and collaborates closely with product, development, vendors, and business stakeholders.
About the Role
This role requires excellent analytical, documentation, and communication skills, solid understanding of SDLC, STLC, and Agile methodologies, and basic knowledge of testing tools and technologies relevant to banking systems.
Responsibilities
- Analyze business and technical requirements to develop detailed test scenarios, test cases, and test data.
- Perform functional, regression, integration, and user acceptance testing (UAT) for banking applications.
- Validate end-to-end business workflows including customer onboarding, payments, lending, and reporting.
- Ensure testing aligns with banking regulations, data privacy, and security standards.
- Design, develop, and maintain automated test scripts for web and API applications.
- Contribute to automation frameworks and improve test coverage across releases.
- Integrate automated tests into CI/CD pipelines.
- Execute automated regression suites and analyze results.
- Log, track, prioritize, and manage defects through their lifecycle using defect management tools.
- Perform root cause analysis and work closely with developers to ensure timely resolution.
- Provide clear defect documentation including steps to reproduce, evidence, and impact assessment.
- Monitor defect trends and report quality metrics to leadership.
- Collaborate with product owners, developers, and business analysts in Agile/Scrum teams.
- Participate in sprint planning, backlog grooming, and retrospectives.
- Provide regular test status, risk assessment, and release readiness reports.
- Support production validation and post-release verification activities.
- Comply with all State and Federal Banking regulatory requirements, including BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements.
- Elevate suspicious activity to supervisory staff and/or BSA department.
- Complete compliance and other technical training workshops as assigned.
Requirements
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
- 5+ years of QA experience with strong emphasis on functional testing.
- Experience in banking, payments, lending, or risk systems.
- Hands-on experience with manual and automated testing.
- Strong experience in defect management and test lifecycle management.
- Experience testing financial or regulated systems is highly preferred.
Qualifications
- Excellent analytical, documentation, and communication skills.
- Solid understanding of SDLC, STLC, and Agile methodologies.
- Basic Knowledge, Skills and Abilities:
- Testing Tools: Test Management (Azure DevOps, Jira, TestRail), Defect Tracking (Jira, Azure DevOps), Automation (Selenium, Cypress, Playwright), API Testing (Postman, RestAssured, SoapUI), Data Testing (SQL, database validation, data reconciliation), CI/CD (Azure DevOps, Git, Jenkins).
- Technologies: Web applications (modern browsers), RESTful APIs, Relational databases (SQL Server, PostgreSQL, etc.), On-Premises plus Cloud-based environments (Azure/AWS preferred).
Skills
- Excellent analytical, documentation, and communication skills.
- Solid understanding of SDLC, STLC, and Agile methodologies.
- Basic Knowledge, Skills and Abilities:
- Testing Tools: Test Management (Azure DevOps, Jira, TestRail), Defect Tracking (Jira, Azure DevOps), Automation (Selenium, Cypress, Playwright), API Testing (Postman, RestAssured, SoapUI), Data Testing (SQL, database validation, data reconciliation), CI/CD (Azure DevOps, Git, Jenkins).
- Technologies: Web applications (modern browsers), RESTful APIs, Relational databases (SQL Server, PostgreSQL, etc.), On-Premises plus Cloud-based environments (Azure/AWS preferred).
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.
Equipment Operated
Lap/desk top computers, standard office equipment (copiers, fax machines, etc.).
Physical Requirements & Work Environment
Requires sitting for prolonged periods of time. Requires lifting up to 25lbs. Office setting with controlled temperature.
Education and Experience
Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
Minimum Absence Requirement
As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year.
Officer Title Eligibility
This position qualifies for the officer title Assistant Vice President.