Quality Assurance Engineer

About Us

Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients. Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive. We’re a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive.

About the Role

Clerri is seeking a talented QA Engineer to join the team behind our practice and patient experiences, where you'll safeguard the quality of our award-winning software products. You'll work closely with software engineers to rigorously test features across the stack, building and maintaining automated suites against the React and Vue interfaces our customers use every day and the NestJS/Node microservices and REST and gRPC APIs behind them. You will ensure developed code meets stated objectives and adheres to the team's quality standards while helping our customers and internal stakeholders maintain frictionless, reliable experiences as we build, enhance, and scale the product.

This role is open to fully remote candidates, with priority given to applicants based in or near Utah, or within the Mountain time zone.

The Day-to-Day

• Collaborate in an Agile environment to test and deliver high-quality features across our React and Vue frontends and the NestJS/Node microservices behind them, designing, building, and maintaining automated end-to-end and UI tests in Cypress and Playwright
• Design, document, and execute detailed manual test cases with clear, reproducible results, exercising the REST and gRPC endpoints that power our interfaces and writing SQL to validate data and backend behavior
• Partner with stakeholders to triage and prioritize issues to quickly identify and resolve defects, leveraging AI-powered tools to accelerate test creation, coverage, and improve defect detection
• Probe beyond the happy path—edge cases, boundary conditions, error states—and verify features are intuitive and consistent, not just functionally correct

Skills

• Testing craft on both sides of the house: hands-on automated QA experience, preferably with Cypress and Playwright, alongside real skill in designing, executing, and documenting detailed manual test cases
• Depth in data and APIs: strong SQL skills for data validation and investigation, plus a solid background testing API frameworks with Postman, SoapUI, or similar tools
• Strong debugging skills focused on root cause and on supporting engineers in resolving issues, experience using AI tools for QA, familiarity with CI/CD pipelines and integrating automated tests into the delivery process
• You are legally authorized to work permanently in the US without employer sponsorship

Qualifications

• 4+ years of experience in quality engineering at a fast-growing SaaS company; healthcare experience is a plus
• Experience building software with a distributed, remote team
• Bachelor’s degree in a technical discipline or equivalent years of experience

Our Values

• Be Scrappy & Find a Way
• Apply First Principles Thinking
• No Politics, The Idea Wins
• Speed over perfection—we launch and learn

Our Commitment to You

Be yourself. Always. We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.

Abilities Required

These physical demands are representative of the requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions.

• While performing the responsibilities of the job, the employee is required to talk and listen
• The employee is often required to sit and use their hands and fingers, to handle or feel
• The employee is occasionally required to stand, walk, and reach with arms and hands
• Vision abilities required by this job include close vision, including intensive computer usage