Quality Assurance Engineer

About the Company

CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that creates PreK-12 digital, multi-tiered solutions, assessments, and curricula and offers professional development opportunities to support schools with ongoing implementation. With a team of more than 100 full-time employees and over 40 contracted presenters, we bring this work to life. Our mission is to create a more loving world through education. At CharacterStrong, you will have the opportunity to make a positive impact on education, both in the United States and internationally.

Company Values

• We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion when having courageous conversations and engaging in kindness towards self.
• We Produce Excellence - Producing timely, quality results and consistently asking the question, “How can we make this 1% better?”
• We Take Ownership - Taking the initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps.
• We Problem Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

Responsibilities

• Design and implement test cases for work items each sprint, ensuring they are detailed, comprehensive, and well-structured.
• Identify, record, track, and report bugs, and analyze test results to recommend improvements to development teams.
• Work closely with development teams to improve product quality and support efficient, regular deployments.
• Automate tests using test frameworks, and develop tools to automate QA processes where useful.
• Ensure compliance with general programming best practices, accepted web standards, and standards set by upstream sources.
• Perform regression testing when bugs are resolved and conduct post-release/post-implementation testing.
• Monitor debugging process results.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 2-4 years of experience as a QA engineer.
• Experience with Playwright or other end-to-end testing tools (e.g., Selenium, Cypress).
• Proficiency with writing automated tests, primarily end-to-end UI tests; unit and integration tests are a bonus.
• Working understanding of the technologies used by our development team, including REST APIs, React, HTML/CSS, TypeScript or JavaScript (Node.js), CI pipelines (e.g., GitHub Actions), and back-end/database concepts.
• Familiarity with GitHub, CI/CD pipelines, and Test-Driven Development approaches.
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience writing clear, concise, and comprehensive test cases in an Agile/Scrum environment.
• Hands-on experience with test management software (e.g., Jira, TestRail, or similar).
• Familiarity with SQL and NoSQL database technologies.
• Familiarity with AWS services.
• Familiarity with performance and/or security testing concepts.
• Attention to detail and an analytical mind.
• Strong organizational and communication skills.
• Commitment to quality and a thorough approach to work.

Benefits

• Laptop computer and other needed equipment.
• Education & Tuition Reimbursement up to $1,000 annually.
• 401k Savings Plan with employer contribution.
• Medical, Dental, & Vision Insurance.
• Life, AD&D, and Disability Insurance.
• Employee Assistance Program, Mental Health Support, and Well-Being Programs.
• 3 weeks Company-Paid Parental Leave.
• Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays.