Quality Assurance Coordinator

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Starting Compensation

25.00 - 30.00 USD Per Hour

Schedule

Monday - Friday 8:30 AM - 5:00 PM

Working Location

Joshua Tree, CA

Benefits

• Competitive compensation matching your skills and experience
• Generous time off, including ample vacation and holiday pay
• Employer-paid medical, dental, and vision coverage
• Additional voluntary benefits to support your lifestyle
• On-the-job training with access to paid CEU opportunities
• Career development programs designed to help you grow
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable)
• A culture that celebrates and rewards your hard work and dedication

Qualifications

• Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or
• Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program (substituted as equivalent to a Bachelor’s Degree)

Experience & Skills

• One (1) year residential care experience or equivalent inpatient psychiatric experience required
• One (1) year quality assurance experience required
• Valid California Driver’s License with an eligible driving record per company policy
• Current CPR certification or ability to obtain within 30 days of employment
• First Aid certification

Responsibilities

The Quality Assurance Coordinator is responsible for the Quality Assurance Program. Key duties include:

• Auditing documentation to reconcile with billing
• Overseeing documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies
• Managing all charts with deficiencies by processing them to the appropriate department for correction
• Ensuring the discharged chart is closed in the correct order and completed
• Overseeing the Continuous Quality Assurance program, medical records, and recording all CQI data

About the Division/Program

Program: The Crisis Residential Treatment (CRT) is a short-term voluntary residential facility.

Population Served: Designed to help adult residents, ages 18-59, who experience a psychiatric crisis to safely stabilize, recover, and transition back to community.

Facility & Setting: Short-term voluntary residential facility, 24/7

Program Clinical Services:

• Therapeutic and mental health services
• Medication evaluation and support services
• Crisis intervention

Length of Stay: Short-term

Skills & Transition:

• Pre-vocational or vocational counseling
• Transition back to community

Skills & Services:

• Rehabilitation/recovery services, including substance use rehabilitation services
• Daily exercise and health/wellness education