Quality Assurance Coordinator

Responsibilities

• Compiles audit results into a documentation exception report.
• Reviews director reports.
• Maintains daily reports to ensure loan transactions are properly posted.
• Reviews loan re-price advice for accuracy.
• Completes verification of scanned files.
• Maintains personal credit report orders to ensure permissible use.
• Maintains Attorney/Appraiser database to ensure proper licenses and insurances.
• Creates reports for the Lending Department.
• Handles financial letter requests.
• Completes residential property inspections.
• Maintains full understanding of policies, procedures, and guidelines associated with business banking.
• Supports Quality Control Supervisor in loss mitigation efforts.
• Fills in as back-up for Quality Control for residential loan files and other duties as needed.

Requirements

• Education and Certification: Associate’s degree in a business-related discipline or equivalent.
• Experience and Qualifications: 1-3 years of experience in banking, specifically in commercial credit or loan servicing. Strong analytical and problem-solving skills. Excellent attention to detail and organizational abilities. Effective communication and interpersonal skills. Ability to work independently and as a team. Proficient in Microsoft Office, specifically Excel.
• Physical Requirements: Prolonged periods of time sitting at a desk and working on a computer. Ability to walk up and down stairs. Must be able to lift up to 10-20 pounds at times.