Quality Assurance Coordinator

About the role

Directs the quality department, ensuring compliance with organizational policies and legal requirements. Oversees employee training, performance management, and complaint resolution.

Responsibilities

• Train employees on quality standards and procedures
• Plan, assign, and direct quality-related tasks
• Appraise employee performance and address disciplinary issues
• Facilitate communication and resolution of customer complaints
• Ensure compliance with regulatory documents related to product manufacturing
• Support quality training initiatives
• Conduct audits and inspections to maintain quality standards

Qualifications

• 4-year degree or equivalent experience in quality assurance or related field
• Experience with ISO quality systems

Skills

• Strong leadership and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to manage multiple priorities and deadlines
• Effective communication and conflict resolution skills

Benefits

• Medical, dental, and vision plans
• Flexible time off and holidays
• Wellness programs and Employee Assistance Program
• Health savings account and flexible spending account
• Life insurance, AD&D, short-term and long-term disability
• Paid parental leave
• Roth and traditional 401(k) plans with company matching
• Tuition reimbursement
• Discretionary annual bonus program

Pay

Compensation is competitive and commensurate with experience.

Schedule

Full-time position with standard work hours.