Quality Assurance Coordinator

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude.

Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

About the role

The Quality Assurance Coordinator is responsible for supporting and maintaining food safety, quality assurance, regulatory compliance, and sanitation programs within the operation. This role works closely with production, warehouse, and leadership teams to ensure all products and processes meet company standards, customer requirements, and applicable food safety regulations. The Quality Assurance Coordinator monitors compliance, conducts inspections and audits, investigates quality issues, maintains documentation, and promotes a culture of continuous improvement to ensure the delivery of safe, high-quality products.

Responsibilities

• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS, including Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI), and airline customers
• Daily monitoring of Good Manufacturing Practices (GMPs) for compliance
• Verify coolers and freezer room temperatures for compliance
• Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis
• Obtain Chef Table samples to verify compliance to specification
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements
• Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)
• Conduct portion control weight compliance to specifications
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment)
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis
• Create charts, trending reports, training materials, and visuals
• Maintain, monitor standards, and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements
• Support the Jump-off (commissary) locations with oversight
• Train hourly employees as needed
• Perform other tasks as requested

Requirements

• High School Diploma or equivalent
• Bi-lingual in English and Spanish
• Proficient in using computers and basic software such as Microsoft Office, including creating and maintaining trending charts, SOPs, and using calculators, weight scales, thermometers, metal detectors, ATP testing equipment, and mechanical food portioning and processing equipment
• Previous food industry and quality assurance experience a plus
• Ability to work in a cold environment (<40°F)
• Ability to work with minimum to no supervision, act as liaison for the Supervisor, self-starter, and problem solver
• Ability to lift/push a minimum of 25 lbs
• Strong mathematical, analytical, verbal, written, interpersonal, and organizational skills
• Ability to work in a fast-paced environment with large groups
• Must be flexible to work weekends/holidays

Pay

$15.27 - $20.84 per hour