Quality Assurance Coordinator

Lorygen Group is adding a Quality Assurance Coordinator to work across digital presence, accessibility-focused services, customer support, marketing, content, project coordination, and technology-enabled delivery.

About the role

The Quality Assurance Coordinator will check work against documented quality standards, identify defects, and support corrective action. The opening is full time, fully remote, and open to candidates throughout the United States.

Responsibilities

• Review assigned work, records, or outputs connected to digital presence, accessibility-focused services, customer support, marketing, content, project coordination, and technology-enabled delivery for accuracy, completeness, and consistency before final handoff.
• Record defects, exceptions, missing information, and scoring results accurately in the approved quality system.
• Verify corrections and retest completed work when required across digital services and customer delivery.
• Track recurring errors and prepare quality summaries that show trends, defect types, and improvement opportunities for the team.
• Communicate findings clearly and objectively to the team responsible for correction while supporting digital services and customer delivery.
• Support calibration, checklist updates, and process improvements that reduce repeated quality issues.

Requirements

• Strong attention to detail, consistency, documentation, and objective review skills.
• Comfort working with quality checklists, spreadsheets, issue trackers, or review systems.
• Ability to apply written standards consistently and explain findings clearly.
• Good judgment when distinguishing minor errors from material quality issues.
• Reliable follow-through on rechecks, corrections, and recurring quality reports.
• A pre-employment background check is required.

Pay

$60,000 - $68,000 per year

Schedule

Full time, 100% remote