Quality Assurance Coordinator - ADESA Framingham

About the role

ADESA, a Carvana-owned company, operates in over 50 locations across the US. We provide vehicle services including repair, reconditioning, and auction remarketing. We are currently seeking a Detailer to join our team.

Responsibilities

• Inspect the quality of work done by each team member
• Communicate with the detail line staff concerning quality and production goals
• Identify vehicle quality that does not meet company standards
• Identify the strengths of detailers to effectively create their assignments within the detail process
• Ensure proper techniques and procedures are being implemented by team members
• Train team members on standard operating procedures for vehicle detail
• Assist on the detail line and perform final detail tasks as needed
• Maintain a professional appearance, orderly work environment and friendly disposition
• Assist with shop cleaning and basic equipment maintenance
• Maintain a clean and safe work environment
• Report all incidents to management immediately
• Properly log the vehicle information into the computer upon satisfactory completion of inspection
• Photograph and stage vehicles to ensure focused and clear pictures per standards
• Run inventory reports for the detail shop
• Advise the designated Manager of all equipment breakdowns and required maintenance immediately
• Assist with other duties assigned by the designated manager

Qualifications

• High School diploma or GED preferred
• Minimum of 1 year Detailing/Reconditioning experience preferred
• Must be 18 years of age and have a valid driver's license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Proficiency with computer systems and applications

Skills and Attributes

• Team player who can collaborate well with multiple departments, customers and vendors
• Strong customer service skills
• High degree of safety focus
• Proven ability to multitask while maintaining attention to detail
• Able to work in a fast-paced environment
• Excellent verbal and written communication skills

Benefits and Perks

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Education and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities
• And More!

Other Requirements

• To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
• The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking
• Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling
• Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
• This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
• To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff

• Hiring is contingent on passing a complete background check.
• This role is not eligible for visa sponsorship.
• ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.
• ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
• Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.