Quality Assurance Associate

About the Role

Responsible for inspecting the product to identify quality issues and assisting with product repacking as needed. This role involves providing technical, customer relations, and personnel management support for major programs and projects within a high-volume warehouse operation.

Responsibilities

• Conduct daily walk-throughs of assigned coolers to check the quality of the product and identify any quality issues.
• Check dates of product for proper product rotation by date.
• Remove any distressed product, determine what product needs reworking, and what product should be discarded.
• Rework all distressed or damaged products.
• Communicate quality issues to buyers, management, and associates.
• Report all lost products or transfers.
• Assure that all inventory is properly blocked and labeled.
• Assist in inventory counts.
• Instruct handlers in the proper method of loading trucks to ensure product is transported without damage.

Requirements

• Minimum of two (2) years of related experience (knowledge of the produce industry preferred).
• Ability to operate warehouse power equipment.
• Good verbal and written communication skills.
• General understanding of the shipping procedures of a high-volume warehouse operation.
• Solid understanding of produce varieties handled in a wholesale operation.
• Some stooping and bending required.
• Ability to manually inspect produce efficiently for periods of up to or exceeding eight (8) hours.
• Must be able to move around the work area freely.
• Frequent lifting of product up to 50 lbs. during the shift; infrequent lifting up to 80 lbs.

Qualifications

• High School diploma or GED preferred.

Decision Making Authority

• Fully Independent: Identifying quality issues.
• With Review/Approval: All work is regularly reviewed by the supervisor and manager.