Quality Assurance Assistant - 2nd Shift

Essential Duties And Responsibilities

• Perform inbound inspection of raw materials, components, and finished goods, verifying compliance with quality standards, specifications, and purchase requirements.
• Document inspection results, identify nonconforming materials, and coordinate appropriate disposition (e.g., hold, return, rework).
• Inspect and document damaged or nonconforming shipments, ensuring accurate reporting and timely resolution.
• Absorb and support production activities, including work in the small parcel area, during periods of lower inspection volume.
• Assist in the processing and tracking of product returns (RMA), including evaluation, documentation, and communication with internal stakeholders.
• Support quality control processes by conducting audits, in-process inspections, and final verifications to ensure adherence to established standards.
• Maintain accurate and organized quality records, logs, and supporting documentation in accordance with internal procedures.
• Partner with production teams to identify, escalate, and resolve quality issues, helping to prevent recurrence.
• Absorb and assist in implementing and maintaining quality assurance procedures, work instructions, and inspection criteria.
• Participate in continuous improvement efforts to enhance product quality, reduce defects, and improve operational efficiency.
• Develop a strong working knowledge of all production processes to effectively evaluate product quality and support operations.
• Provide hands-on support to production and small parcel/shipping areas during downtime or as business needs require.
• Perform other duties as assigned.

Qualifications

• Associate’s degree in Quality Management, Engineering, or a related field preferred.
• Minimum of 2 years of quality assurance or quality control experience in a manufacturing environment.
• Demonstrated experience with inspection processes, measurement tools, and quality standards.
• Strong attention to detail with the ability to identify defects and inconsistencies.
• Working knowledge of production processes and manufacturing operations.
• Ability to work independently as a self-starter, prioritize tasks, and adapt to changing demands.
• Strong organizational, problem-solving, and documentation skills.
• Proficiency in Microsoft Office Suite and familiarity with quality systems or ERP systems.
• Educational and experiential qualifications.