Quality Assurance Analyst (Manual & Automation Testing)

Hybrid role based in Hartford, CT (06105). Shift: 8 AM to 5 PM. Temporary full-time position with an estimated duration of 7 months. Hourly rate: $40.00–$47.00.

About the Role

The client is seeking experienced QA Test Analysts with expertise in both manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents. This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.

Responsibilities

• Perform hands-on manual and automated testing across multiple enterprise applications.
• Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
• Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
• Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
• Estimate testing effort and provide input into overall project planning and release schedules.
• Execute functional, regression, integration, system, API, and end-to-end testing activities.
• Develop, maintain, and execute automated test scripts using approved automation frameworks.
• Validate interfaces and integrations between enterprise applications and external systems.
• Perform backend database validation using SQL queries.
• Execute API and web service testing using industry-standard tools.
• Document test execution results and communicate testing progress to project leadership.
• Identify, document, prioritize, and manage software defects through resolution.
• Participate in defect triage meetings and validate software fixes.
• Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
• Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
• Support production implementations by performing release validation and post-production verification.
• Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.
• Mentor junior testers and share knowledge of testing methodologies and automation best practices when appropriate.

Requirements

• Five (5) or more years of Quality Assurance experience testing large enterprise applications.
• Strong experience with both manual and automation testing.
• Experience working throughout the Software Development Life Cycle (SDLC).
• Strong understanding of Quality Assurance methodologies, testing processes, and best practices.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication skills.
• Experience working directly with business stakeholders and technical teams.
• Ability to interpret business requirements and convert them into detailed test scenarios and test cases.
• Experience working within Agile/Scrum development environments.
• Experience using Jira for defect tracking and Agile project management.

Qualifications

Must Have Skills/Attributes

• Agile
• Automation Testing
• Quality Assurance
• SCRUM
• SDLC

Experience Desired

• Medicaid programs and policies (1 year)
• Federal and State compliance requirements (1 year)
• Salesforce implementations (1 year)
• Enterprise Case Management systems (1 year)
• Quality Assurance experience testing large enterprise applications (5+ years)
• Strong experience with both manual and automation testing (5+ years)
• Experience using Jira for defect tracking and Agile project management (5+ years)

Preferred Experience

• Integrated Eligibility Systems
• Healthcare payer systems
• Salesforce implementations
• Human Services applications
• Enterprise Case Management systems
• Federal compliance initiatives
• Healthcare eligibility systems
• Medicaid programs and policies
• Medicare programs
• Money Follows the Person (MFP)
• Eligibility determination processes
• Healthcare terminology
• Human Services operations
• Federal and State compliance requirements
• Benefits administration systems
• Policy-driven business rules
• Regulatory compliance testing