Quality Assurance Analyst Intern

About the role

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, principle-centered business philosophy, and team-based operating approach are key to our success and growth. We have also recently become a bank. The internship provides hands-on experience in software quality assurance, functional and exploratory testing, test automation, API and integration testing, quality analytics, Agile delivery practices, and modern Quality Engineering methods. Quality Assurance Analyst Interns will work alongside Quality Engineers, Software Engineers, Product Owners, and Technology leaders to help deliver high-quality software that supports critical business operations. Interns will contribute to real-world testing, automation, integration validation, quality analysis, defect management, and continuous improvement initiatives while participating in Agile team activities. This role is designed to build practical technical skills, product and business-process knowledge, and professional experience. Each intern will receive mentorship and complete a focused project in one of three areas: Test Automation Engineering, API and Integration Quality Engineering, or Quality Analytics and Engineering Excellence.

Responsibilities

• Review user stories, business requirements, and acceptance criteria to identify test conditions and quality risks.
• Design, document, and execute functional, integration, regression, and exploratory test scenarios.
• Identify, document, track, retest, and communicate software defects; participate in defect triage and root-cause analysis.
• Develop and maintain automated test scripts and contribute to regression automation coverage.
• Create and execute API validation scenarios and verify data accuracy across integrated systems.
• Execute automated tests in continuous integration and delivery workflows; analyze results and investigate failures.
• Analyze test results, defect trends, and quality metrics; assist with dashboards and status reporting.
• Participate in sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Collaborate with cross-functional team members and communicate progress, risks, findings, and recommendations.
• Complete assigned training, project deliverables, knowledge transfer, and a final capstone presentation.

Qualifications

• Basic understanding of software testing concepts
• Exposure to programming languages such as: Java, C#, JavaScript, Python
• Familiarity with Agile development practices
• Exposure to automation tools and frameworks
• Understanding of APIs and web-based applications
• Experience with Git or source control systems
• Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability (core competencies for all GreatAmerica team members)
• Analytical Thinking, Collaboration, Creative Problem Solving, Detail Orientation, Goal Orientation, Systems Analysis, Technical Aptitude, Willingness to Learn (position‑specific competencies)
• Currently pursuing a bachelor's or master's degree in Computer Science, Software Engineering, Management Information Systems, Computer Engineering, Data Analytics, or another relevant technical field
• Coursework, academic projects, or prior experience involving software development, software testing, data analysis, or related technical work is preferred
• Basic familiarity with one or more