Quality Assurance Analyst

About the role

The Quality Assurance Analyst supports the Quality Assurance Manager and Site Supervisor in ensuring compliance with ISO 9001:2015 standards, contractual requirements, and U.S. Army regulations for equipment turn-in operations.

Responsibilities

• Develops and implements processes and procedures meant to improve quality throughout the organization.
• Performs inspections of finished or in-process goods, analyzes data, and identifies trends in defects or errors.
• Investigates quality failures and recommends changes to internal procedures to prevent future quality issues.
• Affirms that all equipment, components, and basic issue items (BII) are properly accounted for prior to turn-in.
• Reviews records, condition codes, and supporting documentation for accuracy and completeness.
• Makes assessments and reports on the impact of process changes on quality.
• May be responsible for monitoring vendors or suppliers for compliance with established or contracted quality standards.
• Handles basic issues and problems, and refers more complex issues to higher-level staff.

Qualifications

• Education: Associate’s or Bachelor’s degree in Logistics, Business, Quality Management, or related field (preferred).
• Experience: 2–4 years of experience in quality assurance, logistics, or supply operations. Prior military logistics/property accountability experience preferred.
• Familiarity with U.S. Army equipment turn-in procedures required.

Skills

• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to analyze data and prepare detailed quality reports.
• Good communication and teamwork skills to interact with Army officials and contractor personnel.