Quality Assembly Manager
Whirlpool Corporation · Marion, OH · 1 wk ago
ManagementFull-time
About the role
The role involves managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Escalate complex issues to senior support team members
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of customer service experience
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work flexible hours including evenings and weekends
Skills
- Customer service skills
- Technical troubleshooting
- Effective communication
Benefits
- Competitive salary
- Paid time off
- Health insurance
- Flexible work schedule
Pay
$50,000 - $60,000 annually
Schedule
Monday to Friday, 8:00 AM - 5:00 PM