Quality and Reliability Engineer

We need to output HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We must include sections only when posting has real specific content. We need to extract content. Let's parse posting: - Title: Quality & Reliability Engineer Department: CMS National Accounts Location: Fully remote within the United States Travel: Approximately 10–20% domestic and international travel - About Custom Mechanical Solutions (company description). Could be "About the role"? Actually "About the role" heading is for description of role. We have "The opportunity" paragraph describing role. Also "What you will own" list of responsibilities. Also "You will probably love this role if..." maybe "Skills"? Actually that's more about personal traits. - Required qualifications list. - Preferred qualifications list. - Compensation and benefits: Base salary: $95,000-$125,000 annually, depending on experience. Also discretionary bonus, Meriton benefits. - No explicit schedule besides remote and travel. - Benefits: mention Meriton benefits programs. - Pay: base salary range. - Schedule: maybe not given; we could omit schedule section if not specific. - Responsibilities: "What you will own" bullet list. - Requirements: maybe "Required qualifications". - Qualifications: maybe "Preferred qualifications"? But we have both required and preferred. Could combine under Requirements? The instruction: Use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. We need to decide which sections to include. - About the role: Could be the introductory paragraph about the opportunity: "Turn field challenges into better products..." etc. Also maybe the "The opportunity" paragraph. We'll put that as About the role. - Responsibilities: The "What you will own" list. - Requirements: Required qualifications. - Qualifications: Preferred qualifications? Or maybe Skills: "You will probably love this role if..." list of traits. That could be Skills. - Benefits: Meriton benefits programs. - Pay: Base salary range and discretionary bonus. - Schedule: Not given; maybe we can omit. We must not include sections with filler like "commensurate with experience". We have actual salary range. We must not include Job ID etc. We must not include boilerplate like EEO. We must preserve all substantive info. Let's extract content precisely. Company description: "Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress.If you're ready to grow your career, we’re glad you found us. At CMS, you’ll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team." Then "About Custom Mechanical SolutionsCustom Mechanical Solutions (CMS) provides commercial HVAC equipment and technical solutions for complex building applications. We partner with contractors, engineers, building owners, and manufacturers throughout the equipment lifecycle—from system design and delivery through startup, troubleshooting, and field support.As part of the Meriton family of companies, CMS maintains its specialized technical expertise and customer-focused approach while benefiting from the resources and long-term investment of a growing national organization." We could include that as About the role? Actually that's about company. But we can include as About the role maybe. But the instruction: About the role heading for section headings (e.g. About the role, Responsibilities...). So we can put company overview under About the role. Now "Title: Quality & Reliability Engineer Department: CMS National Accounts Location: Fully remote within the United States Travel: Approximately 10–20% domestic and international travel". This is metadata; we can fold into a short p. Now "The opportunityCMS is looking for a Quality & Reliability Engineer to own and continuously improve the field-to-factory quality feedback loop for custom commercial and industrial HVAC equipment. You will lead technical investigations, turn incomplete field information into clear problem statements, and keep root-cause and corrective-action work moving through verified closure.This is a hands-on, highly collaborative role. You will work across field operations, project teams, customers, engineering, manufacturing, suppliers, and factory quality leaders. Your work will help teams respond faster, create repeatable repairs, reduce recurrence, and apply lessons learned to future projects.Work from where you are. This is a fully remote position that can be based anywhere within the United States. Approximately 10-20% domestic and international travel is expected, including travel to customer sites and manufacturing facilities in Mexico. Travel may be heavier initially while you build relationships with key stakeholders and learn the factory systems. Travel to Mexico is generally expected up to four times per year to support investigations, gather technical evidence, collaborate with factory teams, and validate corrective actions." We can put that as About the role. Now "What you will ownLead field-to-factory investigations. Coordinate quality issues from initial report through containment, root cause, corrective action, and verified closure.Turn field intelligence into action. Gather the technical evidence needed for faster decisions and translate recurring trends into improvements in design, manufacturing, supplier controls, installation guidance, training, and documentation.Create field-ready solutions. Develop clear, controlled Field Service Bulletins with approved repair steps, safety requirements, acceptance criteria, and closeout evidence.Drive clarity and accountability. Keep owners, milestones, risks, decisions, and overdue actions visible. Remove blockers and escalate high-impact or aging issues when needed.Use data to improve the program. Maintain quality dashboards and reports, identify systemic trends and emerging risks, and provide concise updates to leadership, project teams, customers, and factory partners.Go where the evidence is. Travel to customer sites and manufacturing facilities in Mexico to inspect equipment, support troubleshooting, gather evidence, collaborate with factory teams, and validate repair effectiveness." We need to format as list items. Now "You will probably love this role if...When something fails, your first question is “Why?” and you keep digging until the evidence supports the answer.You enjoy both the technical details and the bigger picture, from walking a jobsite and troubleshooting equipment to explaining the path forward clearly.You take ownership without waiting for every step to be laid out, bring the right people together, and keep work moving until the issue is truly closed.You are comfortable influencing across teams, even when you do not directly manage the people involved.You want to help build and improve a quality program, not simply maintain one." These are traits; could be Skills. Now "Required qualificationsA bachelor's degree in Mechanical, Electrical, Industrial, Manufacturing, or Quality Engineering, or an equivalent combination of technical education and relevant professional experience.At least three years of relevant experience in manufacturing quality, field service, commissioning, reliability engineering, technical investigations, or related technical project support.Strong mechanical and/or electrical investigation and troubleshooting skills.Working knowledge of structured problem-solving methods such as RCA, CAPA, 8D, 5 Why, fishbone analysis, or FMEA. Ability to translate incomplete field information into clear technical problem statements and drive corrective actions through verified closure.Ability to communicate complex technical issues clearly to technical and nontechnical audiences.Ability to travel domestically and internationally approximately 10–20%, including travel to manufacturing facilities in Mexico.A valid passport at the time of hire is preferred; candidates without one must be able to obtain one within the first 90 days of employment." Now "Preferred qualificationsFive or more years of relevant quality, reliability, field-service, commissioning, or technical investigation experience.Direct experience with commercial or industrial HVAC equipment. Experience with custom air-handling equipment, controls, construction drawings and specifications, startup, commissioning, or active job-site processes.Experience working directly with manufacturing facilities, suppliers, factory quality teams, or field-service organizations.Experience developing technical repair procedures, Field Service Bulletins, corrective-action documentation, or quality dashboards." Now "Compensation and benefits Base salary: $95,000-$125,000 annually, depending on experience.This position is also eligible for a discretionary bonus.Eligible employees may participate in Meriton’s benefits programs in accordance with applicable plan terms." Now "Why CMS National AccountsYou will join a fast-moving team supporting complex equipment and significant projects where expectations are high, and the connection between field performance and customer experience matters. This role offers the opportunity to make quality information more complete, corrective actions more durable, repairs more repeatable, and lessons learned more useful across a growing portfolio.If you are ready to solve meaningful technical problems and help build a stronger quality and reliability program, we would like to hear from you." We could include that as maybe Benefits? Actually it's more about why join; could be part of About the role or Benefits. But we already have Benefits section for Meriton benefits. Could add a short paragraph about why join under Benefits? But we should not invent. The content is substantive; we could put under Benefits as additional reasons. However Benefits heading is for benefits; but we could also add a section "Why CMS National Accounts" but not in allowed headings. The instruction says use those headings; we could map that to Benefits or About the role. Probably better to incorporate into About the role or Benefits. Since it's about why join, maybe under Benefits (non-monetary). But we already have Benefits for Meriton benefits; we could add a paragraph there. But we must not create sections with filler. We have real content for Benefits (Meriton benefits). We'll include that. Now we need to output HTML fragment only, no html/body tags. We'll structure:

Metadata: Title, Department, Location, Travel.

About the role

... (the opportunity paragraph plus maybe company description? We'll include both company description and opportunity? Might be too much but okay.) Better: About the role includes the opportunity description; company description could be part of About the role as well. We'll combine. Then

Responsibilities

• ... each bullet.

Then

Requirements

• ... required qualifications each as li.

Then

Skills

• ... traits from "You will probably love this role if..." each as li.

Then

Benefits

Eligible employees may participate in Meriton’s benefits programs in accordance with applicable plan terms.

Then

Pay

Base salary: $95,000-$125,000 annually, depending on experience. This position is also eligible for a discretionary bonus.

We could also include schedule? Not given; omit. Make sure not to repeat job title as heading. We must not include any markdown fences. Now let's craft the HTML. We need to escape any HTML special characters? Not needed. Let's write. Metadata p: "Title: Quality & Reliability Engineer • Department: CMS National Accounts • Location: Fully remote within the United States • Travel: Approximately 10–20% domestic and international travel (including up to four trips per year to Mexico)." Now About the role p: combine company description and opportunity. Company description: "Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress. If you're ready to grow your career, we’re glad you found us. At CMS, you’ll join a team that supports your development and gives you space to make an impact. We review every application carefully and appreciate your interest in growing your career with our team. Custom Mechanical Solutions (CMS) provides commercial HVAC equipment and technical solutions for complex building applications. We partner with contractors, engineers, building owners, and manufacturers throughout the equipment lifecycle—from system design and delivery through startup, troubleshooting, and field support. As