Jobs · Quality Assurance

Quality and Reliability Engineer

Custom Mechanical Solutions · Charlotte, NC · 1 mo ago
RemoteRemoteQuality Assurance$95k–$125k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About Custom Mechanical Solutions (but that's company description). The posting includes: Title, Department, Location, Travel. Then "The opportunity", "What you will own", "You will probably love this role if...", "Required qualifications", "Preferred qualifications", "Compensation and benefits", "Why CMS National Accounts". Also maybe "About Custom Mechanical Solutions". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to decide which sections to include based on content. We have: - About Custom Mechanical Solutions (company description) - could be "About the role"? Actually "About the role" is typical but we have "About Custom Mechanical Solutions". Could treat as "About the company". But instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those standard headings, but we can also use other meaningful headings? The examples are just examples; they didn't say we must only use those. But they said "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings where appropriate. We have content that maps: - About the role: could be the "The opportunity" paragraph describing role purpose. Also "What you will own" could be responsibilities. Could combine. - Responsibilities: "What you will own" list of duties. - Requirements: "Required qualifications". - Qualifications: maybe "Preferred qualifications" could be under Qualifications or Skills? Could treat as "Preferred qualifications" as part of Qualifications. - Skills: maybe not separate; we have technical skills within qualifications. - Benefits: "Compensation and benefits" includes base salary, discretionary bonus, eligibility for Meriton benefits. That's benefits and pay. - Pay: we have base salary range; could be under Pay or Benefits. Since they said never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and benefits, so we can include a Benefits section (maybe also Pay). But they said prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one section "Compensation and benefits". But they gave example headings Benefits, Pay, Schedule. We could use "Compensation and benefits" as a heading (though not in examples). Might be okay. But to follow instruction, maybe we should use "Benefits" heading and include salary info there. However they said "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation and benefits, so we can include Benefits. Pay maybe not needed separately if we include salary in Benefits. - Schedule: not mentioned besides travel; no schedule like full-time/part-time. So we omit Schedule. - About the role: we could include a brief paragraph summarizing role purpose from "The opportunity". Could also include "About Custom Mechanical Solutions" as company description maybe not needed as a heading? Might be considered boilerplate? It's substantive about company. Could include as a short paragraph before sections. We must not include EEO boilerplate etc. Remove duplicated lines. We need to preserve all substantive information: company description, role purpose, responsibilities list, required qualifications, preferred qualifications, compensation and benefits, why CMS National Accounts (maybe could be part of "About the role" or separate). Also travel details (10-20% domestic and international, up to four times per year to Mexico). That's part of responsibilities or qualifications? It's mentioned under "What you will own" and also earlier. We should preserve that. We need to use
    • for any list of duties/requirements/benefits. So for responsibilities list (What you will own) we need a
        . For required qualifications list we need
          . For preferred qualifications list we need
            . For benefits maybe we can just

            but if we list items like base salary, discretionary bonus, eligibility for Meriton benefits, we could make a list. We must not repeat the job title as a heading. So no

            Quality & Reliability Engineer

            . Good. We must not put Job ID/requisition numbers as headings; none present. We must output only HTML fragment. Let's structure:

            Custom Mechanical Solutions delivers energy-efficient HVAC systems across the Pacific Northwest, with deep expertise in healthcare, education, data centers, and retrofit projects. We work with top manufacturers to meet performance and sustainability goals—always focused on quality, care, and progress. As part of the Meriton family of companies, CMS maintains its specialized technical expertise and customer-focused approach while benefiting from the resources and long-term investment of a growing national organization.

            Then maybe a section About the role:

            About the role

            ... opportunity paragraph ...

            Then Responsibilities:

            Responsibilities

            • ...
            Then Requirements:

            Requirements

            • ...
            Then Preferred Qualifications: maybe

            Preferred Qualifications

              ...
            Then Benefits:

            Benefits

            • Base salary: $95,000-$125,000 annually, depending on experience.
            • Eligible for a discretionary bonus.
            • Eligible employees may participate in Meriton’s benefits programs in accordance with applicable plan terms.
            We might also include Travel details somewhere; could be under Responsibilities as a bullet: "Travel approximately 10–20% domestic and international, including up to four trips per year to manufacturing facilities in Mexico; a valid passport preferred at hire or obtainable within first 90 days." Also "Work from where you are. This is a fully remote position that can be based anywhere within the United States." Could be under Responsibilities or About the role. We need to preserve all substantive information: also mention "You will probably love this role if..." list of traits. That could be under a section like "You might be a good fit if..." but not in standard headings. Could incorporate into Responsibilities or a separate section "Ideal candidate". But instruction says prefer few substantive sections over many thin ones. Could we incorporate those traits into Responsibilities or Requirements? They are more about personal attributes; could be under Requirements as soft skills. Might be okay to add a bullet list under Requirements. But we already have Required qualifications list; we could add those traits as additional bullets under Required qualifications or maybe under a separate section "Ideal candidate". However to avoid many thin sections, maybe we add them under Required qualifications as additional bullets. Let's extract the "You will probably love this role if..." bullets: - When something fails, your first question is “Why?” and you keep digging until the evidence supports the answer. - You enjoy both the technical details and the bigger picture, from walking a jobsite and troubleshooting equipment to explaining the path forward clearly. - You take ownership without waiting for every step to be laid out, bring the right people together, and keep work moving until the issue is truly closed. - You are comfortable influencing across teams, even when you do not directly manage the people involved. - You want to help build and improve a quality program, not simply maintain one. These are more like desired attributes; could be under Requirements or maybe under a separate section "Ideal candidate". Since we already have Required qualifications (hard qualifications) and Preferred qualifications (experience). These traits could be considered part of Required qualifications (soft skills). We'll add them to Required qualifications list. Now Required qualifications list currently includes: - A bachelor's degree in Mechanical, Electrical, Industrial, Manufacturing, or Quality Engineering, or an equivalent combination of technical education and relevant professional experience. - At least three years of relevant experience in manufacturing quality, field service, commissioning, reliability engineering, technical investigations, or related technical project support. - Strong mechanical and/or electrical investigation and troubleshooting skills. - Working knowledge of structured problem-solving methods such as RCA, CAPA, 8D, 5 Why, fishbone analysis, or FMEA. Ability to translate incomplete field information into clear technical problem statements and drive corrective actions through verified closure. - Ability to communicate complex technical issues clearly to technical and nontechnical audiences. - Ability to travel domestically and internationally approximately 10–20%, including travel to manufacturing facilities in Mexico. - A valid passport at the time of hire is preferred; candidates without one must be able to obtain one within the first 90 days of employment. We'll add the personal attribute bullets after those. Now Responsibilities list from "What you will own": - Lead field-to-factory investigations. Coordinate quality issues from initial report through containment, root cause, corrective action, and verified closure. - Turn field intelligence into action. Gather the technical evidence needed for faster decisions and translate recurring trends into improvements in design, manufacturing, supplier controls, installation guidance, training, and documentation. - Create field-ready solutions. Develop clear, controlled Field Service Bulletins with approved repair steps, safety requirements, acceptance criteria, and closeout evidence. - Drive clarity and accountability. Keep owners, milestones, risks, decisions, and overdue actions visible. Remove blockers and escalate high-impact or aging issues when needed. - Use data to improve the program. Maintain quality dashboards and reports, identify systemic trends and emerging risks, and provide concise updates to leadership, project teams, customers, and factory partners. - Go where the evidence is. Travel to customer sites and manufacturing facilities in Mexico to inspect equipment, support troubleshooting, gather evidence, collaborate with factory teams, and validate repair effectiveness. Also earlier: "Work from where you are. This is a fully remote position that can be based anywhere within the United States." Could be a responsibility or about role. We'll add as a bullet under Responsibilities: "Work fully remote anywhere in the United States." Also earlier: "Approximately 10-20% domestic and international travel is expected, including travel to customer sites and manufacturing facilities in Mexico. Travel may be heavier initially while you build relationships with key stakeholders and learn the factory systems." Already covered. Now Preferred qualifications list: - Five or more years of relevant quality, reliability, field-service, commissioning, or technical investigation experience. - Direct experience with commercial or industrial HVAC equipment. - Experience with custom air-handling equipment, controls, construction drawings and specifications, startup, commissioning, or active job-site processes. - Experience working directly with manufacturing facilities, suppliers, factory quality teams, or field-service organizations. - Experience developing technical repair procedures, Field Service Bulletins, corrective-action documentation, or quality dashboards. Now Benefits list we already have. Now we also have "Why CMS National Accounts" paragraph: could be included under About the role or as a separate section "Why join CMS National Accounts".

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