Quality and Compliance Manager

Job Summary

Assumes the overall responsibility for the quality and compliance management of the Kimberly-Clark account portfolio. Works with EMCOR departments and suppliers to ensure work orders are managed within established KPI's. Manages supplier cost and delivery to all sites. Develops strategies to improve overall reliability and safety of facilities. Plans and executes audits, routine maintenance, and improvement projects for facilities and equipment. Partners with the Kimberly-Clark team to manage properties, budget, and customer experience.

Essential Duties & Responsibilities

• Work with sub-contracted vendors to ensure providing Kimberly Clark with the best service and cost.
• Develop an auditing process for key vendors to hold them accountable to meeting customer expectations.
• Establish quarterly business reviews with key vendors (top 5-10 vendors) to develop a strong relationship and partnership.
• Build and develop EMCOR culture.
• Work with Finance Manager and Regional Managers on all financials; including, but not limited to, monthly billing statements, expense forms, purchase orders, capital forecasting and budget.
• Work with Accounts Payable on process improvements with vendors.
• Continuous Improvement & Reliability to develop more efficient processes and procedures for site personnel.
• Key contributor in training on CMMS system and CMMS system development.
• Utilize six sigma training as a tool to improve processes and procedures.
• Investigate, develop and implement projects, processes or activities to reduce or contain costs, increase quality levels and meet standards.
• Foster a positive work environment with associates and customers.
• For associates, train, mentor, manage the review process and engage in associate development.
• For customers, develop and maintain a positive relationship that supports open dialogue.
• Promote commitment to environmental health and safety by adhering to safety practices, investigating concerns and making recommendations.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Must be 21 years old or older.
• Minimum of 7-10 years of experience in facilities management.
• OSHA 10 hour and/or 30 Hour card.
• BOMA, IFMA, LEED Certifications a plus.
• Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in individual and small group situations.
• Requires use of MS Project, Word and Excel.
• Experience with Enterprise Software and CMMS required.

Physical Demands

• Frequent office deskwork requiring sitting, using phone and computer.
• Regularly requires extensive walking when performing site audits and physical building checks.
• Occasionally requires associate to climb, stoop, kneel, crouch and lift up to 50 pounds.

Work Environment

• Office environment with minimal noise level.
• Occasionally requires presence on construction projects with exposure to noise, dust and debris.
• Overnight travel may be required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Geographic Disclosure

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