Quality Analyst

Company Overview

Founded and family‑owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance, and maritime services. The company operates expansive shipyard facilities and over 300,000 sq ft of heavy manufacturing space in The Navy Yard, Philadelphia. Rhoads delivers superior results for commercial, government, and maritime projects through a diverse, highly skilled workforce and state‑of‑the‑art resources, building on a 100‑plus‑year legacy of leadership.

Role Overview

The Quality Analyst is responsible for analyzing quality data, identifying trends and improvement opportunities, and supporting Rhoads’ quality management system. This role manages the internal Quality Alert System, collects and reports quality‑related information, and works closely with Quality, Operations, Engineering, Contracts, Procurement, and other functional teams to drive continual improvement, corrective actions, supplier quality activities, and quality audits.

Key Responsibilities

• Quality Data & Quality Alert System
  • Manage and maintain the internal Quality Alert System, ensuring accurate documentation, tracking, communication, and timely closure of quality issues.
  • Collect, organize, and analyze data from inspections, alerts, nonconformances, corrective actions, supplier performance, audits, and other quality activities.
  • Develop and maintain quality metrics, dashboards, and reports to identify trends, recurring issues, and risk areas.
  • Provide regular quality performance reporting to leadership and stakeholders.
  • Ensure alerts are communicated to affected departments and that appropriate actions are identified and tracked.
  • Monitor corrective actions resulting from alerts and verify timely completion and effectiveness.
  • Maintain accurate, traceable quality records and documentation.
• Continual Improvement
  • Identify and support improvement projects based on quality data, operational performance, customer feedback, audit findings, and recurring issues.
  • Participate in cross‑functional teams to develop and implement corrective and preventive actions.
  • Support root‑cause analysis and problem‑solving using appropriate quality tools and methodologies.
  • Track improvement initiatives, measure results, and report effectiveness to management.
  • Assist in establishing and monitoring quality objectives and performance targets.
  • Identify opportunities to reduce defects, minimize rework, and improve overall efficiency.
• Supplier Quality Support
  • Support Supplier Quality Engineering activities, including performance monitoring, data analysis, and improvement initiatives.
  • Analyze supplier quality data such as nonconformances, defects, delivery performance, and corrective actions.
  • Assist with supplier evaluations, risk assessments, and audits to ensure compliance with quality requirements.
  • Prepare, issue, and follow up on Supplier Corrective Action Requests (SCARs).
  • Monitor supplier corrective actions and verify effectiveness.
  • Collaborate with Purchasing, Engineering, Operations, and Quality to address supplier‑related issues and provide recommendations for risk mitigation.
• Audits & Compliance Support
  • Support internal, customer, and third‑party quality audits as required.
  • Participate in audit planning, preparation, execution, and follow‑up.
  • Compile and analyze audit findings to identify systemic issues and improvement opportunities.
  • Track corrective actions resulting from audits and maintain awareness of applicable contractual, regulatory, and quality‑system requirements.
• General Quality Responsibilities
  • Develop working knowledge of Rhoads’ quality requirements, processes, procedures, and customer expectations.
  • Review quality documentation, reports, and records for accuracy and completeness.
  • Prepare quality reports, presentations, and management summaries.
  • Collaborate with cross‑functional teams to resolve quality issues.
  • Conduct investigations objectively and provide data‑driven recommendations.
  • Support corrective and preventive action activities as assigned.
  • Maintain confidentiality of company, customer, supplier, and employee information.
  • Perform other quality‑related duties and special projects as directed by the Director of Quality.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, Quality, Operations, Data Analytics, or a related field (equivalent experience may be considered).
• CPR/First Aid certification or willingness to obtain.
• Strong understanding of quality control methodologies, tools, techniques, and engineering principles.
• Excellent analytical, problem‑solving, and communication skills.
• Attention to detail and commitment to high‑quality standards.
• Ability to obtain and maintain a Personnel Security Clearance.
• Proficiency in interpreting customer requirements and providing guidance.
• Exceptional written communication; concise and accurate documentation.
• Effective verbal communication in an industrial environment.
• Demonstrated leadership, interpersonal, and teamwork abilities.
• Capability to work independently, including irregular hours as needed.
• Competence in using Microsoft Word, Excel, OneNote, and PowerPoint.

Benefits

• Competitive health insurance packages
• 401(k) matching
• Paid time off (PTO)

Work Environment

The role involves exposure to construction and industrial areas where personal protective equipment (safety glasses, hard hats, hearing protection) is required. Employees must be able to work in various physical positions—sitting, standing, walking, and driving—and may need to walk or stand on irregular, uneven surfaces, climb ladders, and navigate ship stairways.

Location

The position is based at The Navy Yard in Philadelphia, a reimagined industrial district featuring over 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and year‑round events. The Navy Yard is recognized as a leading model for repurposing military and industrial assets into a diversified modern economy.