Quality Analyst
Optum · Sumter, SC · 1 mo ago
$18–$32/hrFull-time
Primary Responsibilities
- Review, research and assist clinical staff with setting up documents and monitoring quality metrics
- Deal with member's charts efficiently, productively, and thoroughly
- Maintain productivity, schedule adherence, and quality standards while maintaining good attendance
- Work with team to solve complex problems
- Prioritize, multi-task, and work in a Team-oriented environment
- Perform other duties as assigned
Qualifications
- High School Diploma/GED
- Active medical assistant certification (CMA, CCMA, NCMA, or RMA) or nursing assistant certification (CNA)
- 1+ years in a medical office
- Experience with EMR, medical terminology, and previous experience in the medical field
- 1+ years of computer proficiency to include understanding excel spreadsheets
Preferred Qualifications
- Experience with electronic medical records (ECW)
- 1+ year working of clinical experience
- 1+ year customer service experience
- Knowledge of insurance carriers and managed care plans
- Knowledge of medical terminology
Soft Skills
- Ability to work independently and as a team, and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Drug-free workplace policy
- Equal employment opportunity
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment
- Equitable care focus
- Health disparities mitigation
- Health outcomes improvement
- Drug-free workplace compliance
- Equal opportunity employer
- Drug testing requirement for telecommuters
- Environmental sustainability commitment