Quality Analyst

Duties And Responsibilities

• Create and maintain department analysis and reporting as needed.
• Drive vendor improvements through data, accountability, and leadership.
• Maintain, refine, and/or improve processes within the area to meet customer requirements which include deadlines and quality/package standards.
• Work with, and communicate as needed to the Stores, Concierge, PD, Buying, and Distribution teams on issues that arise and determine the next steps in order to eliminate future issues.
• Issue vendor chargebacks as needed and determine the next steps for current inventory and future production.
• Communicate with internal and external teams to ensure timely and effective problem resolution and go-forward action plan.
• Ensure all product is received based on Arhaus SOPs and address any discrepancies with internal/external parties.
• Reads and understands job aids/work instructions and/or follows oral instructions to execute the overall objectives of reduced quality/packaging returns and improved customer satisfaction component flow requirements.

Requirements

• Associ’s or Bachelor’s degree in a relevant field such as: manufacturing, quality management or a related discipline is preferred.
• At least 2 years of quality/packaging/warehouse experience.
• Experience working within QMS systems, ownership of deviation investigations, OOS, CAPAs and Change Controls.
• Experience working with domestic and international factories and plus.
• Experience with regulatory and performance, and/or transit testing which includes (but not limited to): CPSC, BFMA, UL, ETL, and GCC.
• Must be proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis.
• Must be proficient in Microsoft PowerPoint.
• Strong organizational skills and be able to balance various tasks/projects.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• A high level of ethics, integrity, judgment, and confidentiality.
• A valid driver’s license.

Qualifications

• Employee is regularly required to stand, walk, and sit; use hands and fingers to handle or feel; reach with hands and arms.
• Employee is frequently required to talk and/or hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• Requires use of computer, telephone, and operation of a motor vehicle.
• The noise level in the work environment is usually moderate and work is generally performed in a standard office environment.
• Occasional travel, including overnight travel, may be required.

Skills

• Proficient in Microsoft Excel, specifically in using functions, pivot tables, and data analysis.
• Proficient in Microsoft PowerPoint.

Benefits

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.