Quality Analyst

Responsibilities

• Works closely with Customer Service, Manufacturing, Purchasing, and Engineering to:
  • Collect and analyze data related to supplier failures, internal manufacturing failures, and RMA failures from customers
  • Control internal defects and perform analysis and appropriate disposition of manufacturing scrap
  • Maintain supplier material certification records
  • Support customer purchase orders by creating conformance documents with actual data gathered during the assembly process
  • Track corrective action items, ensuring timely implementation and verify effectiveness
• Organizes and maintains meeting agendas, minutes, and action items for weekly, monthly, and bi-annual meetings/conference calls
• Collaborates with Suppliers, Manufacturing, Purchasing, Customer Service, and Sales to develop corrective and preventive actions for defects
• Conducts periodic process audits of manufacturing processes to facilitate continuous improvements
• Coordinates return of failures to suppliers through non-conforming process, follows up for corrective actions, and ensures effectiveness
• Identifies and drives continuous process improvement activities globally for the company
• Conducts first article inspection approval for new part numbers or changes in supplier, as necessary
• Coordinates and facilitates calibration, both on-site and with outside vendors; maintains calibration records in compliance with ISO9001:2015
• Follows all company safety policies and procedures; organizes work areas for efficiency and safety
• Provides status reports to management as required
• Performs other duties as assigned to reinforce and coach disciplines

Requirements

• Familiarity with measurement equipment: calipers, micrometers, thread gauges, thickness gauges, pressure, and leak measurement instruments
• Excellent written and verbal communication skills, including creating/editing Word documents and PowerPoint work instructions
• Detail-oriented with strong organizational skills for maintaining electronic files
• Two-year technical degree and/or two years' experience as a Quality Analyst or equivalent combinations of skills and experience
• Proven teamwork ability and basic understanding of statistics
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or business community members
• Ability to write speeches and articles conforming to prescribed style and format
• Ability to effectively present information to top management, public groups, and/or boards of directors
• Proficiency in applying basic mathematical concepts and statistical analysis (e.g., computing averages, frequency distributions, Pareto analysis, plotting histograms, bar, line, and pie charts)
• Proficient in Microsoft Office applications, MRP platforms, and statistical software
• Proven problem-solving ability; ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables

Physical Requirements

• Regularly required to sit; use hands/fingers to handle or feel; and talk or hear
• Occasionally required to stand, walk, and reach with hands and arms
• Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds
• Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus

Working Conditions

• Occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock in operations or laboratory areas
• Moderate noise level in the work environment; occasionally high due to open office environment