Quality Action Campaign Specialist

Job Overview

This position is responsible for creating and coordinating quality related Campaigns/Holds in plant, reporting as well as the information flow between Quality, Development, Production, Purchasing, Marketing, Service & Parts, Sales Organizations, Suppliers and Mercedes Benz USA.

Responsibilities

• Act as a liaison between the plant and the Marshalling Yard (MBUSA)
• Conduct weekly communications between MBV plant, sister plants and MBUSA
• Carefully coordinate campaign management activities with MBV to ensure timely availability of vans to customer
• Independently coordinate and organize third party resources to ensure all actions are complete for units before release to MBUSA
• Independently leads the kick off meeting for all activities (incl. rework)
• Maintain strict control over vehicle quality status and prevent any non-conforming units from leaving the plant
• Monitor Production Instruction and place vehicles on hold as needed
• Monitor all actions and holds in plant
• Participate in regularly scheduled team meetings
• Receive action requests, manage reports through MB systems and generate Campaign/Holds in Systems
• Run daily reports to ensure vehicles are transparently tracked throughout the organization
• Perform other duties as assigned

Requirements

• Bachelor's degree in Engineering, Operations Management or related area or the equivalent combination of education and/or experience
• Minimum of two (2) years' experience in the automotive field
• Experience with coordination of time-critical processes
• Excellent communication, written and reporting skills
• Experience in using Microsoft Office Programs (Microsoft Excel, PowerPoint, Word and Access Database)
• Experience in MB systems is a plus

Benefits

EXCELLENT COMPENSATION & BENEFITS PLAN WITH 401k MATCHING

Mercedes-Benz Vans, LLC (“MBV Charleston”) is a Ladson, South Carolina–based production entity that manufactures Sprinter vans for the U.S. and Canadian markets.

The Sprinter plant officially opened in 2018 and serves as a key part of the Mercedes-Benz Vans global production network. MBV Charleston was selected as the first plant in this network to produce the all-new eSprinter, beginning in 2024. The company also continues to invest in the local community through donations to non-profits and schools, as well as active support of STEM education initiatives and volunteer programs.

Since 2006, Sprinter and Metris vans have been assembled in North Charleston and delivered to destinations across the United States. In 2025, the plant celebrated the assembly of the 5,000,000th Sprinter in the Mercedes-Benz global production network. The U.S. remains the second largest market for Sprinter vans after Germany.

Learn more about Mercedes-Benz Vans, LLC.