Quadient Inspire Communication Specialist

About the role

The Quadient Inspire Communication Specialist supports the development of personalized communication templates using Quadient Inspire, working closely with experienced developers and the mail team to learn and grow in a collaborative environment. This role contributes to template testing, data integration, quality review, and documentation to ensure accurate, timely, and high‑quality communication outputs.

Responsibilities

• Support the creation and modification of variable data templates using Quadient Inspire Designer, ensuring alignment with project specifications and guidelines
• Support the generation of output files (e.g., PDF, AFP, HTML) for print and digital communications using Quadient Inspire Scaler and Automation tools
• Apply basic personalization logic, conditional formatting, and data mapping under the guidance of senior developers
• Conduct initial testing of templates to verify data integration, layout accuracy, and output formatting
• Participate in quality assurance reviews by comparing output files to design specifications and identifying discrepancies
• Collaborate with team members to gather requirements, clarify expectations, and ensure timely delivery of communication assets
• Maintain organized documentation of development work, including version history, template specifications, and change logs
• Assist in troubleshooting template or output issues by reviewing logs, inspecting data files, and escalating complex problems to senior team members
• Learn and follow established development workflows, coding standards, and best practices for document composition
• Support the integration of data files (CSV, XLSX, XML, JSON) into templates and assist in validating data accuracy
• Participate in team meetings, training sessions, and knowledge‑sharing activities to build technical skills and stay current with platform updates
• Contribute to a collaborative and inclusive team environment by offering ideas, asking questions, and supporting peers
• Perform other duties as needed

Requirements

• Education: High School Diploma or Equivalent required; Bachelor’s degree in computer science or related field preferred
• Experience: >1 year required; 0‑1 years of experience with Quadient Inspire or similar CCM (Customer Communications Management) software tools
• Experience working with data files (CSV, XLSX, JSON) required
• Familiarity with layout/design tools and data‑driven design and personalization concepts required
• Familiarity with scripting languages (e.g., JavaScript) and data formats (e.g., JSON, XML) required
• Licenses and Certifications: N/A
• HIPAA & Security Requirements: All associates must comply with HIPAA as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures; associates must adhere to all data security guidelines established within the Company’s Privacy & Security Training Program

Skills

• Experience with Quadient Inspire or similar CCM tools
• Proficiency working with CSV, XLSX, XML, JSON data files
• Knowledge of layout/design tools and data‑driven design/personalization concepts
• Ability to apply basic personalization logic, conditional formatting, and data mapping
• Familiarity with scripting languages such as JavaScript
• Understanding of development workflows, coding standards, and best practices for document composition
• Strong collaboration, documentation, and troubleshooting abilities

Benefits

• Medical, dental, and paid vision coverage
• Paid time off and company holidays
• Retirement savings with employer contribution
• Employee wellness resources
• Professional development opportunities
• Flexible work arrangements (may be available)
• Employee assistance programs and other supportive programs

Pay

This role is compensated on a salary basis. The expected pay range for this position is $80,000 – $85,000 per year, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.