QSR Operations Manager - Wildchild Taco and Little Darling Burger Co. Hey Day Market Auburn AL

About the role

As QSR Operations Manager, you'll take full ownership of the restaurant's success, driving key initiatives and day-to-day operations for Wildchild Taco and Little Darling Burger Co., while leading a dynamic team and bringing our brands to life every single day.

Responsibilities

• Lead and develop a high-performing team of Supervisors, Crew Members, and Shift Leaders.
• Drive excellence in food quality, service, and sanitation standards - every plate, every shift.
• Manage scheduling, ordering, inventory, and cost controls to achieve financial goals.
• Partner with the Director of Operations, LRG Operations Manager and Executive Chef to execute culinary vision and ensure consistency across both brands.
• Recruit, train, and inspire team members - building a culture rooted in accountability, positivity, and growth.
• Jump in where needed - whether on register, expo, or the line - to ensure seamless operations during peak hours.
• Analyze performance metrics and identify opportunities to improve sales, efficiency, and guest satisfaction.
• Represent the Lucy's brand with pride in the Auburn community - building relationships and championing our local partnerships.

Requirements

• 2+ years of leadership experience in QSR, fast casual, or high-volume food service
• Strong operational knowledge (labor management, scheduling, inventory, food safety, cost control)
• Proven ability to lead, train, and develop teams
• High energy, integrity, and a genuine passion for hospitality
• Excellent communication and organizational skills
• ServSafe certification preferred
• Culinary Arts or Hospitality Management degree a plus

Qualifications

• Passionate about food, people, and creating spaces that make guests feel welcome, inspired, and eager to return
• Ability to thrive in a fast-paced, high-energy environment
• Experience in a similar role or equivalent combination of education and experience

Skills

• Leadership and team management
• Operational excellence
• Financial management
• People development and coaching
• Performance analysis and improvement
• Brand representation and community engagement

Benefits

• Competitive salary with bonus and benefits package
• Paid time off and flexible scheduling
• Employee dining perks
• Career advancement opportunities within a growing, multi-concept restaurant group
• A vibrant work environment surrounded by culinary innovation and community energy

Pay

$55,000.00 Base Salary + Bonus (Based on financial performance)

Schedule

Full-time, Shifts 10-11hrs, mix of days/nights, openings/closings

Apply directly at https://lucys.talentplushire.com/jobs/