QSR Manager

About the role

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Restaurant General Manager leads the operations and marketing functions of the quick service restaurant.

Responsibilities

• Lead the operations and marketing functions of the quick service restaurant
• Staff, train and retain high-quality team members according to company guidelines
• Ensure a trusting atmosphere conducive to feedback and coach staff
• Provide great tasting and quality food, and a clean restaurant environment for all guests
• Recruit, hire, train and retain high-quality team members according to company guidelines
• Achieve financial objectives through effective management of people, product, service and facility processes
• Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
• Adhere to safety standards and abide by standards of operation
• Follow company guidelines on vendor relationships
• Stay abreast of competitive practices that could have an impact on business; offer insights and recommendations to leadership
• Assume duties of any hourly associate position as necessary

Requirements

• A High School Diploma (or GED) required
• An Associate’s or bachelor’s degree preferred
• 3+ years of supervisory experience in the fast-food industry preferred
• Proficient planning and analytical skills (understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
• Excellent verbal and written communication skills
• Ability to work flexible hours including nights, weekends and some holidays
• Operational understanding of POS software
• A valid driver's license is required

Qualifications

• A servant leader who sets the example when working alongside team members

Skills

• Highly motivated and able to lead, motivate, train and develop people to unleash the talent within each team member

Benefits

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discounts
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training
• Relocation Assistance (relocation not required)

Pay

$60,000.00 - 63,000.00 annually

Schedule

Flexible schedule to accommodate the needs of the business