QMS Coordinator
Knowles Corporation · Liberty, SC · 2 wk ago
OTHRFull-time
Job Summary The QMS Coordinator oversees aerospace Quality Management System (QMS), ensuring compliance with AS9100 standards.
Responsibilities
- Lead the internal audit program and support external, customer, and certification audits
- Support audit planning, audit readiness, audit response, and closure of audit findings
- Maintain and improve procedures, work instructions, forms, and system documentation
- Ensure QMS documentation supports practical execution, not just compliance
- Ensure effective implementation of corrective and preventive actions
- Identify systemic QMS weaknesses and lead practical improvements to strengthen process control and audit readiness
- Mentor and develop Quality Engineers and Quality Technicians
- Partner with Process Owners to improve quality outcomes
- Serve as a primary Quality contact during customer visits, audits, and quality discussions
- Balance compliance discipline with operational practicality
- Build cross-functional alignment around quality objectives, customer expectations, and process performance (KPI-Score Cards)
- Challenge corrective actions, ineffective process controls, and recurring nonconformance patterns
- Communicate quality risks clearly, including customer impact, business impact, containment expectations, and recommended actions
- Drive measurable improvements in defect reduction, escape prevention, audit performance, supplier quality, and process stability (KPI)
- Contribute to strategic quality planning in partnership with the Quality Manager
- Support planned Quality leadership continuity by assuming increasing responsibility for selected QMS, audit, customer, and Quality Engineering activities over time
- Implement, maintain, and continuously improve the QMS to meet AS9100 aerospace standards
- Plan and lead internal audits, and coordinate external registrar, customer, and regulatory audits
- Drive root-cause analysis and Corrective and Preventive Actions (CAPA/8D) for nonconformances
- Oversee creation, revision, approval, and archiving of quality manuals, procedures, and work instructions
- Act as the primary QMS liaison for management reviews, reporting directly on system performance and compliance
- Monitor incoming material compliance and manage vendor evaluation processes
- Supervise, train, and mentor quality control inspectors and assurance staff
Qualifications
- Bachelor’s degree, preferably in engineering, Quality, or related technical field
- 3-5 years of QMS Quality experience in manufacturing or production environments
- 5+ years in a leadership, supervisory, or team-development quality role
- Strong practical experience working within AS9100 requirements
- Experience leading or heavily supporting audits, RCCA, nonconformance management, supplier quality, and customer quality activities
- Ability to interpret engineering drawings, specifications, customer requirements, and technical documentation
- Strong understanding of inspection methods, production quality controls, corrective action, and process-based quality management
- Ability to work effectively with Production, Engineering, Supply Chain, Customer Service, Inspection, and Senior Leadership
- Strong communication skills with the ability to explain quality issues clearly and drive accountability without creating unnecessary bureaucracy
Benefits
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and collaborative work environment focused on innovation and continuous improvement.
- Flexible PTO
- Paid holidays
- Prescription Drug Plans
- Retirement Savings Plan (4