QMS Administrator

About the role

The QMS Administrator works cross-functionally with engineering, manufacturing, quality, and leadership teams to standardize processes, drive consistency, and support continuous improvement initiatives. This position plays a key role in ensuring controlled documentation, effective change implementation, and workforce competency through structured training programs.

Responsibilities

• Develop, review, and maintain QMS procedures, work instructions, and policies to ensure clarity, consistency, and compliance with internal and external requirements.
• Administer document control processes, including document creation, revision, approval workflows, distribution, and archival in accordance with established standards.
• Manage the change control process by coordinating document updates, tracking revisions, assessing impact, and ensuring timely communication and implementation of changes.
• Collaborate with subject matter experts to capture process requirements and translate them into clear, usable documentation.
• Support and maintain the training system by assigning training, tracking completion, and ensuring employees are trained on current procedures and revisions.
• Ensure proper linkage between document changes and training requirements to maintain compliance and workforce competency.
• Conduct periodic audits of documentation and records to verify compliance and identify opportunities for improvement.
• Maintain QMS databases and systems, ensuring data integrity, accessibility, and version control.
• Support internal and external audits by providing documentation, records, and evidence of compliance.
• Drive continuous improvement of document control, change management, and training processes through metrics and feedback.
• Other duties as assigned.

Requirements

• Thorough understanding of ISO 9001:2015, with demonstrated experience producing compliant procedures and audit success.
• Familiarity with military specifications (e.g., MIL-STD, AS9100, or similar) and customer-specific requirements.
• Strong organizational, documentation, and technology skills.
• Excellent communication (written and verbal) skills.
• Experience with auditing (internal and external) and regulatory compliance.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong process mapping skills.
• Strong analytical and problem-solving skills, including root cause analysis methodologies (e.g., 8D, Fishbone, 5 Whys).

Qualifications

• Experience within quality in a technical writing capacity in a manufacturing/industrial setting, with a minimum of 3 years of experience.
• Experience with creating procedures compliant with ISO 9001.
• Bachelor's degree or equivalent combination of formal education and experience.
• ASQ (or equivalent) certification heavily preferred.

About the company

CIRCOR International is one of the world’s leading providers of mission-critical flow control products and services for the Industrial and Aerospace & Defense markets. The company has a product portfolio of market-leading brands serving its customers’ most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The company has a global presence with approximately 3,100 employees and headquarters in Burlington, Massachusetts. In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (KKR).