QMHP Juvenille TCOOMMI

About the role

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

Responsibilities

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills
• Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to juveniles and their families with varying needs
• Perform duties in concert with other members of an interdisciplinary treatment team
• Ensure authorization for clinical services
• Ensure TCOOMMI Program Guidelines are being met
• Formulate individual recovery plan based on assessment findings on all new admissions
• Develop measurable objectives and goals agreed upon by the individual
• a. Actively assists in obtaining and modifying goals as needed
• b. Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process
• Review service plans every 90 days or as clinically
• Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment
• Follow-up with assigned individuals who miss a scheduled appointment. Documents attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team
• Oversees and assists assigned individuals medication adherence. Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills
• Document clinical service by close of next business day
• Competed necessary incident reports by close of next business day
• Performs follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager
• Provides crisis intervention/on-call services during the work week. Make home and hospital visits if needed, initiates mental illness warrants, work with police and other public servants as needed to address crisis for assigned clients
• Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatients stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community
• Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues
• Cofacilitate family education workshops
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed
• Performs other duties as assigned

Qualifications

• Bachelors Degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services
• Mandatory certifications/licenses: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Benefits

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retailment Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits