QMHP/Case Manager

Key Responsibilities

• Provide skill-building training in the home or out in the community: one-on-one skills sessions at home, at the office, or in the community relating to goals and objectives using evidence-based practices and curriculums
• Support and crisis/emergency services for the child/family through face-to-face contact, phone contact, or availability by an on-call system (all time spent on crisis assessment and planning, crisis linkage and follow-up, and stabilization must be documented as crisis hours)
• Maintain all client documentation in the electronic record and write progress notes adhering to requirements set by the Texas Administrative Code
• Utilize effective listening skills to establish rapport with clients, family members, and other individuals close to the client; provide emotional support and encouragement; and engage family members in the service process
• Maintains records by regulatory/agency standards. Enters data in a clear, accurate, and timely manner. Also, promptly submits documentation needed for the tracking of output/outcome measures. May be asked to assist in record review or qualitative review processes
• Responsible for keeping the family and team members informed on progress toward achieving Service Plan goals
• Aid clients with daily living tasks such as behavior management, counseling services to the client, budget management, independent transportation assistance, time management skills, and other tasks to promote independent living
• Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure clients’ needs are met. Develops a strong working relationship with community partners
• Assist clients in practicing effective communication, problem-solving, and anger management techniques in their daily lives
• Participate in staff meetings, monthly training, company programs, and professional development training as required

Qualifications

• Master's Degree in a relevant field (e.g., Psychology, Social Work, Counseling)
• At least 1 year of paid experience