QC Technician II

Job Overview

The Quality Control Technician II performs acceptance testing and inspection activities on in-process and finished goods to ensure products meet established requirements. This role is responsible for executing testing and inspection tasks accurately, documenting results in a timely manner, and supporting quality system compliance in a regulated manufacturing environment.

Responsibilities

• Perform functional acceptance testing, and inspections on products assembled on the manufacturing floor in accordance with approved procedures and test methods
• Conduct independent review of Shop Floor Paperwork (SFP) to verify completeness and accuracy prior to product release or further processing
• Identify and subject non-conforming materials to the NCMR process in accordance with established quality procedures
• Accurately document test results, inspections, and related quality records
• Read, comprehend, and follow job instructions, procedures, protocols, and work-related documents, including verbal and written directions
• Train Inspectors on acceptance testing methods, applicable procedures, and newly implemented policies, as assigned
• Assess daily priorities and adjust own work schedule as needed to support operational requirements
• Participate in team meetings and quality-related discussions as required
• Serve as the final quality control checkpoint for finished products, exercising accountability for release decisions to ensure patient safety
• Apply critical thinking, logical reasoning, and strong attention to detail when evaluating product acceptability and quality record completeness
• Collect, record, and maintain data required for Statistical Process Control (SPC) monitoring
• Perform routine SPC data trending to identify shifts, patterns, or early indicators of process instability
• Escalate emerging trends, anomalies, or risks to Quality Management to support proactive decision-making
• Develop an understanding of the full production workflow—from raw materials through final assembly—to improve judgment during final release
• Support the transition toward a proactive Quality Control environment by identifying opportunities to prevent defects rather than react to them
• Perform additional duties as assigned; responsibilities listed are not exhaustive

Minimum Requirements

• High school diploma or equivalent required; associate or bachelor's degree in science, Math, Business, or a related field preferred
• 2+ years of experience in a quality function or regulated environment, or a bachelor's degree, or Certified Quality Technician (CQT) certification
• Experience in an FDA-regulated environment preferred; medical device experience strongly preferred
• Ability to work 1st shift Monday - Friday 8AM - 4:30PM
• Ability to work overtime preferred, but not required

Required Knowledge, Skills and Abilities

• Ability to perform functional testing, inspections, and basic measurements accurately
• Prior Instron testing experience or prior training in one of the following Instron operator courses—Series IX, Merlin, or Blue Hill—is preferred
• Competence in reviewing documentation for completeness and compliance
• Ability to perform basic math across multiple units of measure
• Ability to use electronic quality systems and databases (e.g., SAP) for data entry and record maintenance
• Strong attention to detail and commitment to data integrity
• Effective verbal and written communication skills
• Ability to work collaboratively in a team environment
• Demonstrated flexibility and willingness to learn new tasks and procedures
• Ability to work independently, manage multiple priorities, and adapt to changing workflows
• Proficiency with Microsoft Office Products or equivalent software applications

Environmental/Safety/Physical Work Conditions

• Ensures environmental consciousness and safe practices are exhibited in decisions
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• May work extended hours during peak business cycles
• Ability to lift up to 40 pounds occasionally and handle materials, test fixtures, and equipment
• Must be able to perform repetitive motions, including frequent use of hands, wrists, and fingers for sample preparation, testing, and instrument operation
• Must be able to remain in a stationary or standing position for extended periods during testing
• Close visual acuity required for sample preparation, reading measurements, and data verification
• Must follow all safety and environmental requirements of the QC laboratory environment
• This role requires working in a clean room manufacturing environment that involves wearing full gowning/Personal Protective Equipment (PPE)

Pay

Pay range: $27 - $29 / hour and is eligible for our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

Benefits

• Health, Dental, and Vision insurance benefits
• 401k plan with company match
• Paid Time Off
• Wellness initiative & Health Assistance Resources
• Life Insurance
• Short and Long Term Disability Benefits
• Health and Dependent Care Flexible Spending Accounts
• Commuter Benefits
• Parental and Caregiver Leave
• Tuition Reimbursement