QC/RGA Specialist

Lithia Springs, GA | Full-Time

About the role

Help ensure the quality of innovative lighting and smart technology products. WAC Group is seeking a hands-on, detail-oriented Quality Control Specialist to join our top-notch Quality Team. If you have computer skills for data entry and reporting, experience working with technical products, enjoy problem solving, and finding answers others may miss, this could be an excellent opportunity to build your career with an industry-leading LED lighting and smart technology manufacturer.

Responsibilities

• Investigate product quality issues:
  • Inspect lighting and electronics products for defects and performance issues
  • Perform technical evaluations using test equipment, visual inspections, and diagnostic procedures
  • Identify root causes and document findings accurately and on time
• Drive quality improvements:
  • Create and maintain root cause and resolution reporting
  • Track open quality issues and perform thorough follow through
  • Partner with Quality, Engineering, Operations, and Customer Service teams to improve product performance and customer satisfaction

Requirements

• Experience working with electronics, electrical products, manufacturing, quality control, repair, testing, or technical troubleshooting
• Strong attention to detail and analytical thinking skills
• Experience using SAP or similar ERP or database system for data entry and reporting

Ideal Backgrounds

You may have the following experience and are ready to take the next step in your career:

• Quality Control Technician
• Electronics Technician
• Product Repair Technician
• Quality Assurance Specialist
• Test Technician
• Manufacturing Quality Inspector
• Technical Support Technician
• Electrical Assembly Technician

Benefits

• Employee Recognition Awards for outstanding performance
• Opportunities for overtime
• Cross-training and career development opportunities
• Paid Time Off
• Paid Holidays
• Competitive benefits package including:
  • Medical and dental coverage (including family coverage)
  • Vision
  • Life insurance
  • 401(k)
  • Tuition assistance
  • Continuous training and development

Schedule

Monday–Friday, 7:00 AM – 4:00 PM