QC Lab Supervisor

Primary Responsibilities

• Supervise QC personnel, including but not limited to training, scheduling, coaching, and counseling employees; communicating job expectations; planning monitoring, appraising job contributions; adhering to policies and procedures.
• Manage the maintenance of ISO 9001 certification at the Manufacturing Plant.
• Maintain attendance records and ensure compliance with the attendance policy guidelines.
• Prioritize and direct daily laboratory activities to help meet production requirements.
• Determine acceptance, production adjustments, or rejection of all finished good material.
• Determine and ensure instrument maintenance, calibrations, quality control checks, solution preparations and standardization.
• Complete assignments as directed by the Director of Quality.
• Backup QC chemists when needed for analysis of incoming, manufactured, and outgoing material and for instrument maintenance, calibration, quality control checks, solution preparation, and standardization.
• Actively work with production and QC chemists to improve efficiency.
• Direct and/or prepare laboratory monthly reports and metrics to include a minimum of analysis performed, COA’s, and cost savings measurements.
• Lead in addressing customer product complaints and returns through investigation of product-related quality complaints.
• Perform root cause analysis, initiate corrective actions and verification processes for investigations and audit findings.
• Provide operations with technical assistance in the production of new products and in the resolution of quality problems encountered during daily production, as warranted.
• Lead customer audits and regulatory inspections.
• Ensure appropriate coverage of laboratory.
• Ensure completion of all daily tasks and requests from outside the department.

Qualifications

• Bachelor’s degree in chemistry or equivalent and minimum 3 years laboratory experience.
• Good presentation and interpersonal skills, including the ability to communicate in English.
• Understanding of cGMP, FDA, USP, SQF, and/or AIB is preferred.
• Strong people, organizational skills, self-motivation, and initiative to initiate continuous improvement.
• Thorough understanding of laboratory safety requirements.
• Strong laboratory analytical practices and instrument/method trouble shooting skills.
• Strong computer skills and knowledge of Power Point, Word, and Excel.

Benefits

• Up to 10% Retirement Contribution
• $600 per Year Wellness Incentive
• Two Weeks Starting Paid Time Off
• Medical, Dental, and Vision - Eligible first day of the month following hire date.

Physical Requirements

• Ability to sit, stand, and climb stairs for up to 12 hours per day.
• Ability to work in plant where temperatures range from 10 degrees up to 100 degrees Fahrenheit.
• Ability to lift up to 50 pounds, occasionally.
• Able to perform tasks requiring good manual dexterity.
• Occasional turning, twisting, stooping, bending, and reaching.
• Able to wear a hairnet and beard net, if applicable, with a hard hat.
• Able to wear goggles for up to 12 hours per day.
• No exposed jewelry in body piercings when in a GMP production area.
• Due to safety concerns, the wearing of contact lenses is prohibited.