QA (Quality Assurance) Engineer (903204)

PANTHERx is the nation’s largest rare disease pharmacy, prioritizing the patient experience in all aspects of our work. We seek team members who are inspired, compassionate problem solvers committed to achieving superior health outcomes for people living with rare and devastating diseases. At PANTHERx, employees are the driving force behind our mission to provide uncompromising quality every day.

About the Role

As a member of our IT Quality Assurance team, the QA Engineer will design and execute test plans to ensure the highest quality software products for our specialty pharmacy customers. This role requires a strong technical knowledge of software quality assurance and emerging AI-driven testing methodologies, along with excellent communication and problem-solving skills. The QA Engineer will evangelize and execute QA policies and procedures, adhere to QA standards, and monitor the QA process to ensure high-quality deliverables.

Location: Pittsburgh, PA (Hybrid)
Classification: Exempt
Status: Full-Time
Reports to: Manager, Quality Assurance

Responsibilities

• Develops test plans and executes test cases based on business requirements.
• Tests across multiple platforms and applications on mobile and desktop as well as APIs.
• Monitors the QA process to ensure the highest quality of deliverables.
• Follows comprehensive QA processes and procedures.
• Analyzes and evaluates QA results.
• Provides input during team meetings and scrum ceremonies.
• Writes SQL queries to set up and validate test data.
• Communicates QA results to stakeholders.
• Develops and implements automated testing.
• Leverages AI-powered testing tools and frameworks to enhance test coverage and efficiency.
• Implements machine learning models for predictive defect analysis and risk-based testing.
• Utilizes AI-driven test case generation and optimization techniques.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of two (2) years of experience in software quality assurance.
• Knowledge of software testing processes and methodology.
• Excellent problem-solving and troubleshooting skills.
• Excellent verbal and written communication skills.
• Basic understanding of AI concepts and their application in software testing.
• Familiarity with AI-driven software tools (e.g., Claude, Copilot).

Preferred Qualifications

• Two (2) years of experience testing mobile applications.
• Experience testing SMS.
• Experience testing APIs.
• Experience in the pharmacy industry.
• Experience using proprietary project and issue tracking software (Azure DevOps, JIRA, etc.).
• Experience using test management systems (Azure Test Plans, TestRail, etc.).
• Experience in developing and implementing automated testing using a scripting language (C# preferred) and Selenium.
• Experience with AI-based visual testing and intelligent defect prediction tools.

Work Environment

This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data on a screen for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits

• Hybrid, remote, and flexible on-site work schedules, based on the position.
• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• 401K with employer matching.
• Employer-paid life insurance and short/long-term disability coverage.
• Employee Assistance Program.
• Generous paid time off for full-time employees; limited paid time off for part-time employees.
• Paid holidays.