QA/QC Manager - Michels Infrastructure Solutions, Inc.

About Michels Infrastructure Solutions

Michels Infrastructure Solutions (MIS) operates under a Super General Contractor model, providing mission‑critical owners and developers a single point of accountability for every phase of project execution. MIS delivers large‑scale, multidisciplinary hyperscale data center and mission‑critical infrastructure projects, covering mass grading, utilities, fiber, telecommunications, deep foundations, structural concrete, power infrastructure, and commissioning.

Position Overview

The QA/QC Manager leads quality assurance and quality control activities across large‑scale hyperscale data center and mission‑critical infrastructure projects. This role develops, implements, and maintains project‑specific quality programs, ensuring all work complies with contract requirements, technical specifications, codes, standards, and customer expectations. The position works closely with project management, field operations, engineering, procurement, commissioning, subcontractors, vendors, and customers to embed a culture of quality throughout the project lifecycle.

Travel: Approximately 75% travel required, with long‑term onsite assignments throughout North America.

Key Responsibilities

• Develop, implement, and maintain project quality assurance and quality control programs.
• Ensure construction activities comply with project specifications, contract requirements, quality standards, and customer expectations.
• Oversee inspection and testing activities across civil, utility, structural, electrical, telecommunications, and mission‑critical scopes.
• Manage quality documentation, inspection reports, testing records, punch lists, non‑conformance reports, and corrective action programs.
• Coordinate quality activities with project teams, commissioning personnel, subcontractors, vendors, and customers.
• Drive continuous improvement initiatives that strengthen quality performance and project execution.

What You'll Do

• Lead QA/QC efforts supporting hyperscale data center and mission‑critical infrastructure projects.
• Review construction drawings, specifications, contracts, quality plans, inspection requirements, and testing procedures.
• Develop and maintain inspection and test plans (ITPs), quality management plans, and project quality procedures.
• Conduct site inspections, audits, field observations, and quality assessments throughout construction activities.
• Verify compliance with project requirements related to grading, earthwork, utilities, concrete, power infrastructure, fiber systems, and commissioning.
• Manage non‑conformance reporting, root cause analysis, corrective action plans, and issue resolution processes.
• Coordinate with project teams to ensure quality requirements are integrated into project execution plans.
• Track and maintain project quality metrics, inspection logs, turnover documentation, and commissioning records.
• Support owner inspections, customer audits, commissioning activities, and final turnover requirements.
• Provide quality training, mentoring, and guidance to project personnel and subcontractors.

Requirements

• Bachelor’s degree in Construction Management, Engineering, Quality Management, Civil Engineering, or a related discipline; or equivalent combination of education and experience.
• 7+ years of experience in quality assurance, quality control, construction management, engineering, commissioning, or related fields.
• Experience supporting large‑scale mission‑critical, hyperscale data center, EPC, industrial, power, utility, heavy civil, or infrastructure construction projects.
• Strong understanding of quality management systems, inspection processes, testing procedures, commissioning requirements, and turnover practices.
• Experience developing and implementing project quality plans, inspection programs, audit programs, and corrective action processes.
• Ability to evaluate civil, utility, structural concrete, telecommunications, fiber, power infrastructure, and mission‑critical construction activities.
• Proficiency reading and interpreting construction drawings, technical specifications, contracts, quality standards, and inspection requirements.
• Experience managing non‑conformance reports (NCRs), punch lists, root cause analysis, and corrective action programs.
• Experience supporting commissioning activities, turnover packages, as‑built documentation, and owner acceptance processes.
• Proficiency with Microsoft Office Suite; experience with Procore, Autodesk Construction Cloud, Bluebeam, BIM 360, SharePoint, Aconex, or similar platforms preferred.
• Strong leadership, communication, organizational, analytical, and problem‑solving skills.
• Ability to collaborate effectively with project teams, field personnel, customers, subcontractors, vendors, and commissioning teams.
• Quality certifications such as CQM, CQM‑C, ASQ, ISO Auditor, or related credentials preferred but not required.
• Valid driver’s license with an acceptable driving record.
• Willingness to travel approximately 75% and support long‑term onsite project assignments throughout North America.

Benefits

• Comprehensive health, dental, and life insurance.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Short‑Term and Long‑Term Disability Insurance.
• 401(k) retirement plan.
• Legal plan and identity theft protection/monitoring plan.
• Family‑owned company culture with investment of an average of $5,000 per employee per year in training and career development.
• Opportunities for long‑term growth in quality, commissioning, project management, operations, and leadership.