QA/QC Manager

Req ID: 8373 | Travel: Up to 25% | Number of Openings: 1

About the role

The QA/QC Manager assists in directing all site quality assurance and quality control activities. The role serves as a technical specialist in one or more areas, defines inspection processes, certifies co‑workers who perform inspections, and manages the inspection staff. Typically, the manager is certified as an Inspector Level II or III in various disciplines.

Responsibilities

• Direct assigned fields of Quality Assurance and Quality Control.
• Assign staff according to QA/QC needs, including inspections and audits; may supervise QC Level I, II, or III inspectors.
• Oversee quality‑assurance documentation for specific projects, ensuring records are legible, complete, traceable, and conform to acceptance standards.
• Assist in defining inspection processes and certifying co‑workers who perform inspections.
• Develop and implement Company/Project QA/QC programs in accordance with owner and regulatory requirements, including manuals, standards, procedures, and training programs.
• Direct qualified inspection and test personnel to perform applicable quality‑related activities.
• Review and approve test controls and test results.
• Perform vendor inspections and witness tests as required.
• Conduct inspections and audits to ensure company‑wide compliance with quality and safety programs; identify violations and institute corrective measures.
• Conduct internal and/or supplier/subcontractor audits and surveillances.
• Verify that received items conform to contract acceptance criteria.
• Ensure compliance with Inspection Hold and Witness Points documents and facilitate correction of non‑conformances.
• Supervise, train, evaluate, and develop direct reports to maximize return on investment.
• Ensure support managers also supervise, train, evaluate, and develop their direct reports.
• Address complaints appropriately and provide guidance, coaching, and support to maximize individual and departmental performance.
• Conduct timely performance appraisals, progress reviews, and assist staff in developing short‑ and long‑term goals aligned with department and company strategy.
• Ensure staff receive appropriate training (remedial, maintenance, or promotion‑oriented) and develop career development plans.
• Take appropriate actions for career development, including promotions, demotions, lateral moves, corrective action, and progressive discipline.
• Conduct department staff meetings and participate in developing initiatives, goals, objectives, systems, policies, and procedures.
• Ensure staff receive timely and appropriate compensation.
• Collaborate with HR to ensure compliance with employment and labor laws and related company policies; may conduct training or coordinate workshops on compliance.

Requirements

• Bachelor’s degree in an engineering, scientific, or construction‑related discipline (or equivalent combination of education and experience) and at least 6 years of related experience.
• Knowledge of construction practices such as formwork, rebar, and concrete placing.
• Quality‑assurance experience, preferably in the nuclear power industry (DOE/DOD facilities).
• Quality‑inspector experience.
• Demonstrated skill and knowledge of applicable quality codes, standards, and preferably NRC regulations.
• Ability to read, analyze, and interpret business documents, technical procedures, government regulations, codes, and standards.
• Strong written communication skills for reports, business correspondence, and procedures.
• Effective presentation skills and ability to respond to questions from managers, clients, customers, and the public.
• Good listening skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Experience with SharePoint/FileNet and Blue Beam software.
• Ability to understand, customize, and modify spreadsheets.

Baker Construction is an equal‑opportunity employer, including for individuals with disabilities and veterans. Applicants requiring a reasonable accommodation for any part of the application process may contact HR at hrtech@sharedservices.cc or call 1‑513‑539‑4000.